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Re: Multiple mailto: email addresses

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Anonymous
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Multiple mailto: email addresses

Hey all,

Is there a fool-proof method using the mailto: link to have multiple email addresses? I've used the semi-colon separator "mailto:abc@test.com;def@test.com?subject=test" which seems to work on my Outlook, but I'm wondering if anyone has encountered issues with this.

Thanks!

Robin

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SanfordWhiteman
Level 10 - Community Moderator

Re: Multiple mailto: email addresses

The proper separator is a comma.  This should work in all mail clients.

Remember that all mailto: links must have the class "mktNoTrack" or you're just gambling on them working for some leads.

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John_Clark1
Level 10

Re: Multiple mailto: email addresses

Hi Robin,

I found this page that seems to have all the information on how to construct these links.  It looks like the CC option may work for you.

Cheers!

John

https://yoast.com/dev-blog/guide-mailto-links/

SanfordWhiteman
Level 10 - Community Moderator

Re: Multiple mailto: email addresses

The proper separator is a comma.  This should work in all mail clients.

Remember that all mailto: links must have the class "mktNoTrack" or you're just gambling on them working for some leads.

View solution in original post

Anonymous
Not applicable

Re: Multiple mailto: email addresses

Is this is the mailto only opens up a new email in some email clients rather than all? The link works fine in my gmail, but nothing happens in outlook.

SanfordWhiteman
Level 10 - Community Moderator

Re: Multiple mailto: email addresses

Because -- I should do a blog post about this -- when Marketo tracks a link, it becomes an http:// link.  As a result, the mailto: link will open a browser tab and may never make its way back to the appropriate mail app.  Keeping it a mailto: link ensures that the mail app has the highest probability of capturing the request for a New Message.

Anonymous
Not applicable

Re: Multiple mailto: email addresses

You should definitely write a blog post on this. It's something that is easily overlooked by marketing teams. Sometimes when we test emails we get the results we want, but we don't know how our leads configure their email clients.

SanfordWhiteman
Level 10 - Community Moderator

Re: Multiple mailto: email addresses

OK! I started a draft just now. Feel free to follow http://blog.teknkl.com...

SanfordWhiteman
Level 10 - Community Moderator

Re: Multiple mailto: email addresses