Re: Is it possible to "CC" carbon copy from within Marketo?

Anonymous
Not applicable

Is it possible to "CC" carbon copy from within Marketo?

I don't believe this is possible, but I'm wondering if I can CC from within marketo.  I want to send out an email and carbon copy certain people. Is this possible?

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4 REPLIES 4
Anonymous
Not applicable

Re: Is it possible to "CC" carbon copy from within Marketo?

No, not something we offer right now. It makes tracking very tricky and can have some negative deliverability side effects.
Josh_Hill13
Level 10 - Champion Alumni

Re: Is it possible to "CC" carbon copy from within Marketo?

If you want to include people inside your firm, use a seed list to add them to the email flow.
Chris_Willis1
Level 8 - Champion

Re: Is it possible to "CC" carbon copy from within Marketo?

You can cc within an alert.  If you're sending to an internal distribution you can go that route.  
Anonymous
Not applicable

Re: Is it possible to "CC" carbon copy from within Marketo?

Like Chris, I do this by sending an alert as well.  I set this up as part of the flow.  We wanted to CC messages going out to new leads to the assigned sales team member.  So I set up the flow such that once the email goes out to the new lead, it subsequently sends an alert to the Lead Owner (i.e. their sales agent).

If you are sending a mass email, a seed list makes sense.  But, for a triggered email, the Send Alert feature seems to work quite well.