SOLVED

Re: Is it possible to add the body of a Sales email in a Salesforce task?

Go to solution
Gregory_Skoge1
Level 1

Is it possible to add the body of a Sales email in a Salesforce task?

We're currently creating a salesforce task for our sales team when they send a sales email (Smart list = 'Is Sent Sales Email').  We're including some basic information via tokens - email subject, email address, first name, last name, and company.  

 

Is it possible to include the body of the email is this flow via a token or some other method?

 

I know this topic has been raised before but resurfacing in case anyone has found a work around lately.  TIA!

Gregory Skoge
Marketing and Sales Technology Manager
Thrivent Mutual Funds

625 Fourth Ave. S., Minneapolis, MN 55415-1665
Direct: 612-844-4468
Cell: 651-260-6364
Toll-free: 800-847-4836, "Directory," ext. 4468
Email: gregory.skoge@thriventfunds.com
1 ACCEPTED SOLUTION

Accepted Solutions
SanfordWhiteman
Level 10 - Community Moderator

Re: Is it possible to add the body of a Sales email in a Salesforce task?

Nope, there's no {{trigger.token}} for the email body.

View solution in original post

3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: Is it possible to add the body of a Sales email in a Salesforce task?

Nope, there's no {{trigger.token}} for the email body.

Michael_Florin
Level 10

Re: Is it possible to add the body of a Sales email in a Salesforce task?

Just put the body of the email into a program token too. Then you can use it in a Change Data Value flow step.

SanfordWhiteman
Level 10 - Community Moderator

Re: Is it possible to add the body of a Sales email in a Salesforce task?

But that would mean all emails needed to use {{my.tokens}} for their entire content — which could break a million features and processes.