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Re: How to unsync' Marketo Campaigns to SDFC

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Cecile_Maindron
Level 10

How to unsync' Marketo Campaigns to SDFC

Hello,

I haven't been able to find answer in the documentation. I have synchronized a Marketo campaign and now I have to unsynchronize it. Should I just need to select "none" in the sync' list or once a campaign is synchronized there is nothing you can do?

Cécile @ Talend
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Dory_Viscoglio
Level 10

Re: How to unsync' Marketo Campaigns to SDFC

Hi Cecile, you should be able to go back to the sync list and select none as you suggested above. One issue that I've had with doing that in the past is then connecting it to another campaign, but I was successful when I went through SFDC instead of Marketo, I believe. 

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Diederik_Marte4
Level 6

Re: How to unsync' Marketo Campaigns to SDFC

Can't you just delete the element in the Setup tab of the program?
6x Marketo Champion | Marketo Certified Solutions Architect (MCSA) | Marketo User Group Leader | International Speaker on Marketing Technology
Cecile_Maindron
Level 10

Re: How to unsync' Marketo Campaigns to SDFC

I don't understand your suggestion... the setup tab of Marketo (there is nothing about sync there)
Dory_Viscoglio
Level 10

Re: How to unsync' Marketo Campaigns to SDFC

Hi Cecile, you should be able to go back to the sync list and select none as you suggested above. One issue that I've had with doing that in the past is then connecting it to another campaign, but I was successful when I went through SFDC instead of Marketo, I believe. 
Josh_Hill13
Level 10 - Champion Alumni

Re: How to unsync' Marketo Campaigns to SDFC

Yes, you can just unsync it. As Dory mentioned, if you resync it to another campaign and the status values don't match, you will have an issue and have to clean it up on the SFDC side.