Is there any way to CC multiple persons while using send alert option.
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You can send the alert to multiple people, by adding multiple email addresses in the To Other Emails field. If I remember correctly you simply enter them separated by a comma. It will not cc them, they will be in the to field, but that's the way I would do it.
but a use case is given for us that we have to send an alert with cc to my friends.
we have multiple email addresses to send to in the To Other Emails field (every alert in every campaign flow). Someone left the company from that group so now I have to go through all the alerts to remove his email. Is there a way to send to a group email? That way if the addresses need to be edited they would be edited in one place?
You can enter any email address in there, so a generic address will work. A group address (so essentially a list of addresses) I would suspect does not work, as Marketo cannot work out who is in the list. But the safe answer is always: Test.
this again brings us back to some of the other conversations around consolidation of alerts that you and I have had. It doesn't solve your immediate need, but something to think about from a future state and maintainability perspective.
You can also do things like: