How can we get auto-replies from emails that aren't in our DB?

[Denise_Greenbe7]

We received auto-replies to say the person was no longer with the company from 6 email addresses that are not in our database. Can anyone explain how that could be? I'm relatively certain it is not because they were deleted after the email was sent.

[SanfordWhiteman]

Because they're bounces that resulted from forwards.

[Denise_Greenbe7]

Why would the bounce come back to us rather than to the person who

forwarded the email?

On Tue, May 21, 2019 at 9:25 PM Sanford Whiteman <

[SanfordWhiteman]

A server-side forward -- not the same as a forward by clicking a button in your mail client -- preserves the headers of the original message, and in most cases (unfortunately, since it can kill delivery) preserves the SMTP envelope as well.

[Denise_Greenbe7]

Hey Sandy - The auto-replies I'm seeing say the person is no longer with the company. So are you thinking this is server-side forward set up that was never modified when the people it forwarded to left the company?

[SanfordWhiteman]

Absolutely.

Say I have a client's GSuite account set up to forward to my main address (something I do all the time!). Then I leave my company.