How can I disable a SOAP API Integration?

Abby_Ryan
Level 2 - Champion Alumni

How can I disable a SOAP API Integration?

We've ended a contract with a vendor and they're still pushing updates to our system. I've disconnected the custom fields created for the vendor from connecting to anything else or causing triggers, but regardless this still has an impact on our API Calls and system speed.

Can anyone recommend how to disconnect a SOAP API Integration?

Thanks

6 REPLIES 6
Dan_Stevens_
Level 10 - Champion Alumni

Re: How can I disable a SOAP API Integration?

Did you go into Admin and delete their service?

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SanfordWhiteman
Level 10 - Community Moderator

Re: How can I disable a SOAP API Integration?

You have to change your SOAP secret (which will break all your SOAP integrations, but will stop a misbehaving one permanently).

... and here we learn again why nobody should be using Marketo's SOAP API.

Dan_Stevens_
Level 10 - Champion Alumni

Re: How can I disable a SOAP API Integration?

Except for Marketo Sales Insight - which we just learned last week is still using SOAP.

SanfordWhiteman
Level 10 - Community Moderator

Re: How can I disable a SOAP API Integration?

I would include that in "nobody should."

Nancy_Rosentha5
Level 2

Re: How can I disable a SOAP API Integration?

so, if not SOAP API, what do you recommend? 

SanfordWhiteman
Level 10 - Community Moderator

Re: How can I disable a SOAP API Integration?

REST. The SOAP API is no longer evolving and is almost comically insecure (because everyone is root).

If you have another question please open a thread in Products‌.