Has the daily API limit been changed to 30000?

[Anonymous]

I just logged into Marketo instance today and saw that the API limit on my instance has been increased to 30,000? Can anyone validate this?

I called in support they say that there have been some changes and now there is just one combined limit of 30,000 for both SOAP and REST, and great that I was able to see the usage of both my REST and SOAP calls in the usage report.

Did anybody else noticed this change or is aware of this change?

[Jim_Thao7]

Still seeing 10k on multiple instances.

Harjot Singh​ - Screenshot of your 30k limit here would be awesome.

Perhaps this is exclusive to you as your instance was one of the ones that was hitting the 10k limit too early and the setting was only set for your instance until it gets all cleared up?

[Anonymous]

@Jim Thoa - Here is the screenshot for the 30K limit. I have not been able to get a definitive answer to why it was increased to 30K, and was informed that it would be reverted back to 10K, but that never happened. I won't complain for having more for free

[Geoff_Krajeski1]

I am still seeing my original limit.

Per Enrique Aranas question above, can anyone verify which Pods were affected?

[Anonymous]

Thanks all! I figured out another way via Salesforce App Exchange products.

[Anonymous]

Which Pods were affected?

[Anonymous]

Is there a way to increase API calls? This is a huge problem for us.

[Stephen_Baker1]

Christina, yes you can request more API calls via your account rep. We had the same issue.

[Dory_Viscoglio]

You can purchase additional API calls, reach out to your account manager/sales person.

[Dory_Viscoglio]

We're still at 10,000 as of this morning... 750k database size.

[SanfordWhiteman]

"New plans" were already getting more than 10K FWIW.

[Geoff_Krajeski1]

So is the upon contract re-up on the new plan that it takes effect?

[Grégoire_Miche2]

It is unchanged for me. I'll check on other instances.

[Grégoire_Miche2]

And unchanged on other instances I have checked, bother enterprise and standard editions.

-Greg

[Anonymous]

Hi guys, can you please tell me where can I view my current API call limit in the marketo instance? I could not locate this in the Admin section..

Thank you,

Noopur

[Grégoire_Miche2]

Hi Noopur,

admin -> integration -> web services

-Greg

[Anonymous]

Thank you Gregoire! I can now see my daily limit is still 10k. 

[Josh_Hill13]

Perhaps you weren't affected? There was some sort of API update 2 weeks ago that caused the system to hit the 10k limit too early. So they upped it to 30k-40k once they realized this. Perhaps it was by request or on some pods.

[Anonymous]

I did notice the change but I was not aware that it would happen

[Josh_Hill13]

Yes, this was changed because of an API issue a week or two ago. It may now be a policy.