Forms 2.0: Field that has visibility rules is not prepopulating with known data

[Dan_Stevens_]

When using visibility rules for a field, the field will not pre-populate with known data.  We're using a conditional state/province fields when US or CA is selected from country.

http://pages.avanade.com/test-form2.html

[Anonymous]

Are you embedding the form onto the landing page or using the WYSIWYG and dragging it onto the page? 

[Anonymous]

Same problem here! It's annoying because it's slowing down everything! 

[Anonymous]

We are having the same issue where our forms are not pre-populating if a user returns to the site.  We do not have any visibility rules in these forms.. has there been any movement on this?  We have checked with our developer numerous times to ensure that all tracking is enabled and we still can't figure out what is going on..

[Josh_Hill13]

subscribing.

[Anonymous]

We are working around this by just not embedding web forms - and continuing our old solution of dropping them in blank landing pages. It seems to be working for us.

[Anonymous]

Hi Bec R,
As of a couple weeks ago, the Marketo team was still working on fixing the underlying javascript bug that was causing those javascript functions I mentioned above to fail in their Forms 2.0 script.  I'm not sure what the current status is now,  as we had waited a month for a fix, when Marketo support informed us work on the fix was still in progress, and kindly suggested we try a workaround in the meantime, which was to use a bolean test ("is" or "is not") instead of a regex test ("contains", "begins with", etc.) on the fields which we are now successfully using to determine the visibility of our form's fieldsets. 

This worked for us, thankfully, only because the simplest test necessary to create our particular visibility rule just happened to be a bolean one (yes/no), versus a regex one (such as testing whether the contents of a field begin with the letter "J").

[Anonymous]

Hi Konrad,

Was your issue resolved? I am unable to see some of my selections too and I have used the visibility function in mine too.

Thanks,
Bec

[Anonymous]

Vlada, the status of a ticket we have related to this issue is still open (status says engineers are working on it).

[Vlada_Prasolova]

are there any news on this one?

[Anonymous]

I have the same issue.  In my case, checkboxes are not pre-populating.  I do also have some visibility rules in the page.

Nor will the form in question submit.  Some required JS functions, required by some Marketo scripts, appear to be missing and/or broken.

E.g.:

a.match()
a.split()

these functions are called by the Marketo form scripts but are missing from any Marketo landing page(s) in which the form is used.

[Dan_Stevens_]

It's displaying fine - that's not the issue. The issue is the field is not PRE-POPULATING with existing data like the other fields do (for known users). Marketo Support has been able to replicate this and the issue has now been escalated.

[Anonymous]

Dan,

Just tried out the links and in both US and CA selections present a dropdown for their respective states. 

[Dan_Stevens_]

No, it's enabled.

[Anonymous]

Did you disable the pre-populate in your form for State?