Daily Email Limits, by calendar day or 24h clock?

Geoff_Krajeski1
Level 10 - Champion Alumni

Daily Email Limits, by calendar day or 24h clock?

My team would like to know if the daily email limit is based on 24hr clock, or calendar day.  
 
It does not specify anywhere on the community that I could find or in this article: https://community.marketo.com/MarketoArticle?id=kA050000000LAoDCAW
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2 REPLIES 2
Anonymous
Not applicable

Re: Daily Email Limits, by calendar day or 24h clock?

WARNING: I am not an employee. I don't have the correct answer. But if I were to guess, I'd say it's a calendar day as defined where Marketo's initial data center resides. My assumption is 12-12 PST. 

I don't know for certain, but I doubt that they are simultaneously calculating for billions of leads whether over 24 hrs have X number of emails had been sent. It just seems more memory efficient to do calendar day/week.
Kenny_Elkington
Marketo Employee

Re: Daily Email Limits, by calendar day or 24h clock?

Adam is correct that it is calendar day, except that the window is based on instance time, and not on data-center time.