in my email insights report, i have view that show that one email was sent 3x time more than leads in marketo. also it shows delivery 135% - does anyone know how that could be possible? or it's a kind of bug?
Which part of the report are you evaluating? Is it the "total sent" box?
Do you mind sharing a screen shot?
It is in <Email Insigths> tab -
I dont had this number of contacts at that moment, also if you just create a smart list you don't get same numbers (I actually get a real number around 300 000 sent)
This is another bug that i am facing - I can not submit tickets while i am admin and i already wrote it several times to support, so sorry i don't have other channel to solve my issue : (
I am logged in with my only one instance
Try writing at email@example.com, if you have not done so, and ask them to set you up as a support admin as well.