Hi Dan, I can appreciate that he may indeed know what he's talking about most of the time, but that doesn't change the fact that it was unsolicited advice - and completely off-topic (as well as misinformed!). I wasn't asking for troubleshooting or technical advice, and frankly, his insistence that I was wrong was irritating. I don't know him or his background, so may not have given his answers the level of respect that he may be used to on this forum, but he doesn't know my background either and just because I'm new to Marketo doesn't mean I'm an idiot. There's a massive difference between saying, "I know Marketo can get it wrong sometimes, so if you want an extra pair of eyes to check that everything is set up properly, send me your details and I'll have a look." and "I've already checked it, you're wrong." followed up a couple of hours later with another "You're wrong."
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