Re: Configuring customized facebook share link/icon for landing page

kleblanc71
Level 2

Configuring customized facebook share link/icon for landing page

Has anyone had any luck adding a customized facebook share link (ie - when you click "share" I would like to pre-fill in the message that shows up for posting.) They used to have a place in Marketo where you can do this but they recently deprecated this (https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/demand-generation/social/confi...). 

I tried using the facebook developer tools and manually put in the appropriate open graph meta tags and coding, but it seems to ignore the OG info. Wondering if it's a problem with Marketo not recognizing it or if it's the code (but it works as a standard blank share with the right url, just not pulling the customized title and description from the meta tag.)

3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: Configuring customized facebook share link/icon for landing page

Please drop a link to your page.

kleblanc71
Level 2

Re: Configuring customized facebook share link/icon for landing page

Hi @SanfordWhiteman , thank you for looking at this for me. This is the landing page I created that has the facebook share link: https://pages.ehealthinsurance.com/customer_referral.html

After further thought, I'm wondering: I assumed that the og meta tags and FB JavaScript SDK need to be in the landing page I created, as you'll see in the source code of the page. Now I'm wondering is it supposed to be o the webpage I'm trying to direct them to share? 

Dave_Roberts
Level 10

Re: Configuring customized facebook share link/icon for landing page

If you're confident that you've got the OG tags setup correctly, this could be an issue with caching against an existing URL.

 

Here's a link to the Facebook debugger tool, it should help you clear the cache and help you identify if that is a part of the issue here. https://support.capsulink.com/hc/en-us/articles/360015082772-How-to-refresh-the-Facebook-Open-Graph-...