Marketo "Updated AT" field not showing date as of "Consent Date".

Touseef_Mushtaq
Level 1

Marketo "Updated AT" field not showing date as of "Consent Date".

Hi All,

 

We have strange issue coming in Marketo. Marketo Updated AT field showing old date when comparing date vale with consent Date. As "Updated At" is system field it should get updated at any record update. Please suggest.

 

Regards,

 

3 REPLIES 3
Michael_Florin
Level 10

Re: Marketo "Updated AT" field not showing date as of "Consent Date".

Your assumption is correct. When any Marketo field is updated, "Updated At" should be set to that timestamp. And I assume "Consent Date" is a Marketo custom field, right?

 

I'd file a ticket with Marketo support.

Touseef_Mushtaq
Level 1

Re: Marketo "Updated AT" field not showing date as of "Consent Date".

Yes, the consent Date is custom field. 

SanfordWhiteman
Level 10 - Community Moderator

Re: Marketo "Updated AT" field not showing date as of "Consent Date".

You have to show the Activity Logs where your custom Consent Date is actually updated.

 

It’s obviously possible to have a Date field set in the future, well after the Updated At.