[Coffee Break] Gen AI for Dynamic Chat

[Sreekanth_Reddy]

Hey @earana01demand ,

Great question! Actually designing chat dialogue is quite simple if you are designing a dialogue as an extension of any marketing campaign that you are running. This way you have all assets already built that you can leverage

Coming to Dynamic Chat GenAI capabilities:

With current features that are already available, you should be able to simply start in 1-2hours time - here is a tutorial 

For more automated conversations where GenAI models responding to visitors directly:
key task is to provide the content which could be all your website or blog or documentation content in URLs format. Majority of work here would be in testing the GenAI powered conversations

[rchoi_sbk1]

Would love to know if there is any possibility of incorporating predictive content into dynamic chat

[Sreekanth_Reddy]

Great feedback! we been thinking of how can we bring web personalization and Dynamic Chat closer. Can you help us with couple of usecases you would use this if available

[Jon_Chen]

The Coffee Break is now over! Thanks everyone for hopping onto the thread and asking your questions . Also, please join me in thanking @Sreekanth_Reddy for responding to all the questions! Be sure to stay tuned on the Community and mugs.marketo.com for future coffee break events!

[JeffHensiek]

Thank you @Jon_Chen and @Sreekanth_Reddy  for your time today.  Much appreciated.