[Coffee Break] Gen AI for Dynamic Chat

Jon_Chen
Marketo Employee

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The Coffee Break is now over! Thanks everyone for hopping onto the thread and asking your questions . A special shoutout to @Sreekanth_Reddy for responding to all the questions! Be sure to stay tuned on the Community and mugs.marketo.com for future coffee break events!

 

Conversational marketing solutions efficiently qualify leads and engage customers early in their buying journey. Adobe Dynamic Chat, a robust solution built into Adobe Marketo Engage, now offers automated, live, and generative AI chat features. Dynamic Chat boosts conversions, accelerates follow-up engagement, enhances sales velocity, and reduces cost per lead.

 

With newly embedded generative AI in the Prime Package, Dynamic Chat enables natural, two-way conversations in your chatbot. It streamlines the creation and activation of chat campaigns while ensuring accurate, on-brand information for customers.

 

Have questions about these exciting new features, or just curious to see what your peers plan to use it for? Join us on June 12th at 8 AM PST to ask our resident experts any questions you may have about these new generative AI capabilities! 

 

**Please note that the Generative AI features for Dynamic Chat are only available in the Adobe Dynamic Chat Prime Package. More information on pricing details can be found here.

 

RSVP for event reminders on the day-of! Don't miss the opportunity to interact with experts in real-time to learn about the newest Gen AI capabilities for Dynamic Chat.

 

This text-only event takes place on the Marketing Nation Community. Post your burning questions, hot tips, key takeaways, and let’s chat about them! Our experts will be interacting live for that hour, but the conversation can continue!

For some guidance, here are some sample topics you can ask these experts about:

  • Which LLM model is used for Gen AI features?
  • Can Gen AI be used for non-English conversations?
  • Are there any guidelines that Adobe recommends to customers?
  • How can I join the alpha for Phase 2?

 

Additional follow-up resources to be added here.

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