Snapengage is working well for our sales team today.
The Integration to SFDC standard and custom fields is helpful, especially now that I'm going through and fixing attribution!!
Just finished a SnapEngage-Marketo direct integration, including Munchkin session association and chat transcripts on the lead. Very handy...
Would love to chat about this sometime! I inherited the setup, but am keen on what I can do to improve the integration!