Can't access a form in Marketo to edit

Vlada_Prasolova
Level 5

Can't access a form in Marketo to edit

have anyone ever experienced something of the sort?
i have a form in Marketo for a LP, i wanted to edit it but when i hit "edit draft", this is what i see and i can't do anything - add/remove fields, select, nothing in fact

but i know that this form contains fields and is working on the draft LP
all other forms work fine

what can be done except deleting and creating a new one? it's rather long and contains several field sets - i don't really want to create it from scratch again
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4 REPLIES 4
Dory_Viscoglio
Level 10

Re: Can't access a form in Marketo to edit

Hi Vlada, I'd try in another browser, it looks like the fields might not be displaying in that browser.
Vlada_Prasolova
Level 5

Re: Can't access a form in Marketo to edit

Hi, Dory!
thanks, but no luck. tried every browser there is
filed a support case
Dory_Viscoglio
Level 10

Re: Can't access a form in Marketo to edit

Is there any chance that you  have two forms that are named very similarly, and that form that you've opened above actually is blank? Maybe go directly to the form using one of the landing pages where it is active?
Anonymous
Not applicable

Re: Can't access a form in Marketo to edit

This is really weird. If you haven't, I'd recommend reaching out to support. They can troubleshoot and escalate to engineering if needed.