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Campaign Status Updating

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Heather_DeGrave
Level 2

My campaigns are not updating the status icon when they do run until I click back onto it. It changes to show the clock when it is scheduled, but will not change to the green checkmark to note it was run until I click back on it after it was run.

This also means that those campaigns, that are already run but showing the clock still, appear in campaign inspector.

 

Does this happen for anyone else, or is it just me?

1 ACCEPTED SOLUTION
Michael_Florin
Level 10

It's not only a visual effect btw. It also means that this filter doesn't work correctly as it includes Smart Campaigns that actually have run.

Michael_Florin_1-1759939649345.png

 

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4 REPLIES 4
Michael_Florin
Level 10

It's not only a visual effect btw. It also means that this filter doesn't work correctly as it includes Smart Campaigns that actually have run.

Michael_Florin_1-1759939649345.png

 

maneek_tayal2
Level 1

Yes, we face the same every time with batch campaigns or email programs.

Miray
Level 6 - Community Advisor + Adobe Champion

This happen sometimes to us as well, once I clicked the smart campaign it updated to be completed , sometimes refreshing browser also works

SanfordWhiteman
Level 10 - Community Moderator
That's typical.