I understand marketo has the ability to BCC in a similar way to CC.
I have looked across the forums but I cannot find any instructions, is this possible to do? If so, would anybody be able to give some set-up advice/instructions?
This is just for a small campaign so there is no worry about killing mailboxes!
Marketo already has the option to add CC recipients based on the email in the custom person field (refer to this documentation page). But for being able to add people in the BCC, I think you'd need to reach out to the support team as that is something that needs to be enabled from their end per this nation post. Just wanted to mention here (even though you seem to be aware) that Marketo would send an email copy to the BCC recipient for each individual email recipient where this is configured which might overwhelm the email server.
Marketo already has the option to add CC recipients based on the email in the custom person field (refer to this documentation page). But for being able to add people in the BCC, I think you'd need to reach out to the support team as that is something that needs to be enabled from their end per this nation post. Just wanted to mention here (even though you seem to be aware) that Marketo would send an email copy to the BCC recipient for each individual email recipient where this is configured which might overwhelm the email server.
Also note that the email will have links in there with personalized tracking for the "to" recipient, so a BCC recipient clicking on a link will surely mess up your email performance stats.
Yes, thank you so much for adding this, Katja! One should be cognizant of the impact on the reporting while using CC/BCC option(s) in their emails. Activities by the CC/BCC recipients will be logged on the direct recipient's person record in Marketo. 🙂
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