I think the import process should be reviewed. Working for a global company, there is no night time, no midnight. When someone imports a large list of leads in Africa or India it kills mid-day productivity in the U.S. and vice-versa. This may be "Big company problems" but for us it's a nightmare.
Today someone imported about 10,000 leads at a time that was nighttime for them. Since 11am today (it's 5pm now) our entire Marketo instance has had a clogged up campaign queue. Leads aren't synching to SFDC, alerts aren't going out, scoring programs not kicking off.
Previously I had someone in India import a list of leads with blank email addresses which wreaked havoc. A few thousand leads duplicated into over a million records.
I would love to see an approval process for imports, along with ability to schedule them and/or batch. I'd like to be able to schedule a big list on Monday to kick off on Friday at nighttime PST when they won't interfere with anyone else. I'd like to be able to review imports before letting lesser trained staff kill our production instance for 2-3 days because of an error.
These are SERIOUS productivity issues and I know that don't apply to all companies but for the few of us who have to deal with this it's a VERY BIG DEAL.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.