Allow email subject line program tokens to render in MSI

Allow email subject line program tokens to render in MSI

When using Program Tokens in an email subject line MSI will show {{my.Subject Line}} instead of the actual value of the token. That defeats the purpose of using tokens.

tokens in MSI.png

15 Comments
Stephen_Jeong1
Level 3

Anyone know if there's been any progress on this?

Cristina_Condri
Level 1

This is super important for sales insight! Needs to be fixed!

Lorelei_Luchkiw
Level 1

These are table stakes in our opinion and this lack of functionality means we will need to build out 300 individuals emails to show our Sales team the assets contact/leads have downloaded (via the MSI display)...further we intended to use tokens for other soft assets (webinars, events, etc.) and now this is completely useless (defeats the true value of cloning).

kh-lschutte
Community Manager
Status changed to: Open Ideas
 
Chris_Willis1
Level 8 - Champion

This functionality also needs to be considered when using a My Token in Interesting Moments using a {{trigger.subject}} token.