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Hi @WestChris. We usually have a lot of inaccurate data between Email Insights and the actual data from the email program.Basically every time we open a support ticket and after a few days they "fix" it somehow until the details are the same.
Hi @ItayOved, Did you check the Notification tab to see what are the Sync errors that are specified there?
Hi @Marije_Koek ,Did you make any general changes such as the day and time that you are sending the Newsletter?How many subscribers for the newsletter do you have in 2020 vs 2019? Usually, if the rate of the subscribers goes up not all of them will open the email and this can be the main reason. Th...
Hi @Malik_Zafar2, Please check if this thread gives you more insights about your question - https://nation.marketo.com/t5/Product-Discussions/SFDC-Campaign-Member-Custom-Field-to-sync-to-Marketo/m-p/47174#M17624.Also more info about the feature here - https://nation.marketo.com/t5/Program-Member-Cus...
Hi @Katherine_Cree1,We never encountered this issue, seems like a technical issue.It would be better to address Marketo Support in this case.
Hi @Maci91 We also had some issues with the RCE, in all cases, we opened support tickets in Marketo in order to solve them.
Hi @Will_Craig , You can find additional information in this post about these fields in SFDC - https://nation.marketo.com/t5/Product-Discussions/Enabling-Sales-People-to-Marketing-Suspend-or-Unsubscribe-People/m-p/124304#M82263From @Josh_Hill13 response - "Unlike Unsubscribed, Marketing Suspended DO...
Hi @Emily_Kucharczy , You can get additional information from the discussions after the article - https://nation.marketo.com/t5/Product-Discussions/Bot-or-Not-Are-you-suffering-from-bot-clicks/m-p/90953#M54237, also a very good solution is to create a "Honeypot" link and each lead "bot" that will cl...
Hi @Cahan If you mean these columns, so this are usually the ones that you can choose from.
Hi Community, We created a webhook that is using our Twilio account in order to send an SMS message.What will be the best way to create the Opt-Out process from SMS in this case? Thank you.