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Email Script Token only displaying some field values

Question asked by Alex Firtl on Jul 24, 2019
Latest reply on Aug 2, 2019 by Sanford Whiteman

I'm working on building out some Email Script tokens for an email referencing the Salesforce Case object (which is related directly to the Contact in Marketo -- screenshot attached).



This is the Email Script token that is not pulling anything when sampling the email (there is a value in SFDC in this field).


Meanwhile, this token does pull in a value when sampling the email.


Any idea why there's a difference between these two seemingly similar tokens?