AnsweredAssumed Answered

How to expend a text area in a change data value flow step?

Question asked by Carl Delafontaine on Mar 8, 2018
Latest reply on Mar 9, 2018 by Carl Delafontaine

Like • Show 0 Likes0
Comment • 5

Hello,

When using a ''Change Data Value'' flow step in a smart campaign, the text area to enter the new value is really small. I'm wondering if it is possible to expend the size of the text area ? The reason is I'm using a custom text field from our CRM to provide a description when sending new leads to our sales reps. However, when adding the description in the flow step, the text box is too small and I have to copy and paste the text in a text editor every time.

Anyone has a way to resize the text area ?

This is how my custom field looks like in the lead detail section

Thanks in advance!

Carl

Sanford Whiteman Mar 8, 2018 12:59 PM

Correct Answer

The bigger problem is that the text input strips out line breaks (real text line breaks, not <br>s). But Carl, I happen to know you have a tool that can fix this if you populate the field via webhook instead of via Change Data Value.

See the reply in context

No one else had this question

Outcomes

Josh Hill

Mar 8, 2018 9:41 AM

No. You just have to paste it in.

Actions

Sanford Whiteman Mar 8, 2018 12:59 PM

1 person found this helpful

Actions

Carl Delafontaine @ Sanford Whiteman on Mar 9, 2018 8:10 AM

Hello Sanford,

I agree with you, this is a bit of an issue when sending long descriptions. However, I didn't know that I could use <br>s and webhooks to fix this problem. Thanks for the feedback! Do you happen to have an example that explains how to do it using webhooks ?

Actions

Sanford Whiteman @ Carl Delafontaine on Mar 9, 2018 11:40 AM

Sure, in JavaScript (i.e. your FlowBoost template) use backticks and then line break literals are supported:

var personNotes = `This
note
has
multiple
lines.`

1 person found this helpful

Actions

Carl Delafontaine @ Sanford Whiteman on Mar 9, 2018 12:53 PM

Hello Sandford,

Thanks for providing an example. Next time, I'll try using this for my description.

Actions

5 Replies

Josh Hill Mar 8, 2018 9:41 AM
Mark Correct
Correct Answer
No. You just have to paste it in.
Like • Show 0 Likes0
Actions
Sanford Whiteman Mar 8, 2018 12:59 PM
Unmark Correct
Correct Answer
The bigger problem is that the text input strips out line breaks (real text line breaks, not <br>s). But Carl, I happen to know you have a tool that can fix this if you populate the field via webhook instead of via Change Data Value.
1 person found this helpful
Like • Show 2 Likes2
Actions
- Carl Delafontaine @ Sanford Whiteman on Mar 9, 2018 8:10 AM
  Mark Correct
  Correct Answer
  Hello Sanford,
  
  I agree with you, this is a bit of an issue when sending long descriptions. However, I didn't know that I could use <br>s and webhooks to fix this problem. Thanks for the feedback! Do you happen to have an example that explains how to do it using webhooks ?
  Like • Show 0 Likes0
  Actions
  - Sanford Whiteman @ Carl Delafontaine on Mar 9, 2018 11:40 AM
    Mark Correct
    Correct Answer
    Sure, in JavaScript (i.e. your FlowBoost template) use backticks and then line break literals are supported:
    
    var personNotes = `This note has multiple lines.`
    1 person found this helpful
    Like • Show 1 Like1
    Actions
    - Carl Delafontaine @ Sanford Whiteman on Mar 9, 2018 12:53 PM
      Mark Correct
      Correct Answer
      Hello Sandford,
      
      Thanks for providing an example. Next time, I'll try using this for my description.
      Like • Show 0 Likes0
      Actions

How to expend a text area in a change data value flow step?

Outcomes

Related Content

Recommended Content