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Do operational emails count towards communication limits?

Question asked by ea38050052f4c716ce62ad15b7aafb57bdbb6b98 on Mar 7, 2016
Latest reply on Nov 25, 2019 by Michael Florin

If a lead receives an operational email today, would that prevent them from later receiving a non-operational email the same day? Communication limits state that only 1 email can be sent a day. I understand that operational emails bypass the communication limit, but what about counting against it?

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