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Server Clicks

Question asked by Beth Rotach on Jan 6, 2016
Latest reply on Jan 26, 2016 by Sanford Whiteman

Does anybody see in a lead activity log showing an email click, then email delivered (sometimes then another click)?

We're assuming this is spam/filters on the recipient end checking for legitimacy, and then delivering. However, this is factoring into our click metrics and we're evaluating email performance based on it.

 

Has anyone else run into this? What do you do about it? Can you filter it out for analytics/making decisions?

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