2 Replies Latest reply on Mar 4, 2015 9:09 AM by Jeff Smith

    Insufficient Access Error Message

    Jeff Smith
      I was trying to merge 10 leads together, but after spinning for a while, a "System Error" window popped up saying, "Insufficient access rights on cross-reference id/n". (I have admin rights, btw.) Does anyone know what this means? Are there any stipulations to merging leads that I'm unaware of, like cross-partition merging or anything like that?