About Nick_Nappo

Nick_Nappo · ‎01-09-2020

Yes. Hiding a field if a lead already has a particular value populated.

Nick_Nappo · ‎01-09-2020

Hello, hivemind! Has anyone had experience with reverse progressive profiling? As in, taking fields away from a form the more a user visits it? I'm wondering how to accomplish that. Thanks!

Nick_Nappo · ‎12-04-2019

Here's what I want to accomplish: We have an email campaign that's state-specific, so I have the {{lead.State}} token in the emails, and I created a snippet with the token in it so that the lead's state will populate on the landing page. Problem is, how do I actually get this snippet on the landing page? I know you need to identify a segment before putting a snippet on a page, but how does this segment relate to the lead's information? Also, I read about making the segment "Customers", but I don't see a place on the landing page where I can do that. I'm a little confused here - this is uncharted waters for me. Thank you!

Nick_Nappo · ‎10-17-2019

Yes, it is a Marketo form. The "connector" in this case is the interface that syncs Marketo with our CRM system. On Thu, Oct 17, 2019 at 2:58 PM Sanford Whiteman <

Nick_Nappo · ‎10-17-2019

Last month we had multiple leads fill out the Request a Quote form on our website...but many of them are attached to the same email address, even though they're associated with different companies. There's nothing on the side of our connector that justifies this bug, so what could be happening on the Marketo side? Thanks!

Nick_Nappo · ‎07-16-2019

We are trying to add multiple different Marketo forms to a single page. (These forms may have the same fields, but they have different form ids.) While the logic seems to work, clicking on the modal link to the modal Marketo form seems to interfere / conflict with the Marketo form in the footer somehow. What could be the issue here? Is it the fact that both forms are asking for email address? Or maybe that the footer form was cloned from the original? Thanks, all!

Nick_Nappo · ‎06-11-2019

In this case, though, they're all receiving the email and opening it at the* same exact time*. I get receiving at the same time, but opening? What could this mean? On Thu, Jun 6, 2019 at 12:36 PM Sanford Whiteman <

Nick_Nappo · ‎06-06-2019

For the past few weeks, I've seen multiple leads (with different email addresses, of course) score out of an engagement program and into our CRM. However, they all seem to score out at the exact same time. I'd love to believe that they're all uniquely and organically scoring out; however, I think something's going on here. What could possibly cause all of these leads from the same company to go in at the same time?

Nick_Nappo · ‎05-31-2019

As you can see, there was a severe drop in emails sent between the first two emails, and I'm trying to figure out why. Between these two sends, I sent another email to everyone who was sent the first email but didn't open it. Did this campaign, then, somehow subtract those people from the second send? Any ideas would be appreciated. Thanks!

Nick_Nappo · ‎05-21-2019

If someone registers for a webinar through a Facebook ad, how would the data be synced to Marketo? What sort of API would I need to set up? Thanks!

Nick_Nappo · ‎05-15-2019

I sent an email to 342 people, but 297 were marked as email blocked. Those 297 didn't receive the email. I went in after the first send and marked those 297 as unsuspended. Are they going to receive any subsequent emails? Or not, because they were suspended at the beginning of the send?

Nick_Nappo · ‎05-10-2019

Does something need to be done on the GTW side to send the additional registrants to us?

Nick_Nappo · ‎05-10-2019

Our integration with GTW is active, and I just refreshed the sync, to no avail. What else could it be? On Fri, May 10, 2019 at 12:33 PM Kevin McMahon <marketingnation@marketo.com>

Nick_Nappo · ‎05-10-2019

Marketo says I have 31 people registered for an upcoming webinar. GoToWebinar (our integration partner) says we actually have 43. What would account for this discrepancy? Thanks!

Nick_Nappo · ‎04-16-2019

So then, what would be the best way to deliberately gather data from the quiz? Put the tokens {{lead.MV Quiz 1}} and so on, in the Default Value for the hidden token? On Tue, Apr 16, 2019 at 4:07 PM Sanford Whiteman <

Nick_Nappo · ‎04-16-2019

It's CRM 360. Here's the quiz link. https://pages.kmbs.konicaminolta.us/AC-Managed-Voice-Quiz_test-2.html On Tue, Apr 16, 2019 at 2:35 PM Bryan Epstein <marketingnation@marketo.com>

Nick_Nappo · ‎04-16-2019

We don't use SFDC - that's why it's not as seamless. Also, what would be an explanation for why the answers wouldn't appear on the info tab for someone who filled out the form? Here's what the form looks like on my end.

Nick_Nappo · ‎04-16-2019

I know this is dependent on CRM integration, but here's my situation: We want to pass values selected by a user in a quiz to CRM. We've created separate Marketo fields for each of the answers - MV Quiz 1, MV Quiz 2, MV Quiz 3, and so on. I assumed that if we want the user's selections for each field to pass into CRM, we need to use lead tokens - {{lead.MV Quiz 1}}, etc. However, the values aren't being passed into CRM once the user fills out the form. Am I using the right token type? Or is there another piece of this puzzle I'm missing. Thanks, all! Looking forward to seeing some you at the NY MUG meeting next week.

Nick_Nappo · ‎04-10-2019

I filled out the Marketo Blacklist Remediation Form last week, and I heard they cull through every Monday. How do I know it's been processed? Thanks!

Nick_Nappo · ‎04-02-2019

Yeah, that's pretty much how we've set it up - they receive scores upon engaging with the assets. So you're saying that where it says "Sent: 0", that's a program status and not indicative of how many times it was sent?

Nick_Nappo · ‎04-02-2019

See the attached image. Note how in the engagement scores tab, the emails say "Sent=0". On Mon, Apr 1, 2019 at 5:57 PM Chris Wilcox <marketingnation@marketo.com>

Nick_Nappo · ‎04-01-2019

On the analytics tab of some of my engagement reports, it shows some emails as having zero sends. However, I see people have received those emails when I run smart lists for them. What would account for these emails showing zero sends? Thanks!

Nick_Nappo · ‎03-21-2019

The weirdest thing happened this week with one of my engagement programs...the first email had over 96,000 sends, but between the seventh and the eighth email, there was a severe drop of 41,000 sends. What could account for this? Thanks, all!

Nick_Nappo · ‎03-07-2019

Right, but if the lead entered Marketo by filling out that form, wouldn't it appear first on the activity log? That's why I feel like "web form" is something independent of Marketo. On Thu, Mar 7, 2019, 7:46 PM Sanford Whiteman <marketingnation@marketo.com>

Nick_Nappo · ‎03-07-2019

Here's the first part of it. The lead came in yesterday.

Nick_Nappo · ‎03-07-2019

A "Potential Duplicate Lead" alert was brought to my attention. When searching for the lead in Marketo, I saw it appeared six times in our database, it had a company of "google" and that the lead entered Marketo through filling out a "web form" that isn't a Marketo form. What could be an explanation for this lead appearing? And what would that extraneous "web form" be? Thanks, all!

Nick_Nappo · ‎02-04-2019

Thanks for your insight, Josh! To continue this discussion, is there anything I can do to make an event appear in the app prior to 7 days before?

Nick_Nappo · ‎12-14-2018

Before the day of an event, I make sure the event is live in my calendar - this way it appears in the app for the rep to see. We give our reps access to the Marketo app for a week following their event, in case they need to go back in and look at metrics. However, if the event is only live for one day in my calendar, will it still appear after the fact in the Marketo app? I'm just concerned they'll go in after the event, only to find that the event has disappeared.

Nick_Nappo · ‎12-11-2018

Our branches frequently use the Marketo mobile app on their iPads to check people into events and register new attendees. Can this mobile app also be installed on desktop? We want to provide branches with that option if they don't have an iPad handy. Thanks!

Nick_Nappo · ‎10-24-2018

We need to switch the content in many of our emails from one template into another. As far as we're concerned, the only way to accomplish this is to create a new email with the new template, then manually switch the content from each old email into each new email. My colleague, however, thinks there might be a way to do this more efficiently, wherein the code of the new template can be placed into the code for the old template. But we also don't wanna mess up each email using the old template. Does anyone have any insights/suggestions for this? Thanks!

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Date Registered	‎03-21-2017 12:10 PM
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Re: Reverse Progressive Profiling

Reverse Progressive Profiling

Adding a Snippet to a Landing Page

Re: Multiple Leads from Site under Same Email Addr...

Multiple Leads from Site under Same Email Address

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Multiple Leads from Same Company Passing Into CRM

Where did my leads go?

Registering for a webinar through Facebook ad

Marking people as unsuspended during a campaign fl...

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Re: Marketo/GoToWebinar Registration Syncing Issue

Marketo/GoToWebinar Registration Syncing Issue

Re: Passing Quiz Answers to CRM

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Re: Email in engagement program showing zero sends

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Email in engagement program showing zero sends

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Duplicate lead filled out "web form"

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Event Display in App

Marketo Mobile App for Desktop

Switching Email Templates