Maria_FTGP

Maria_FTGP
Level 2
London
Head of Digital Marketing
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Date Last Visited
‎01-19-2023 08:39 AM

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First Name Not Syncing from Marketo in Dynamics 36...

by Level 2 in Product Discussions
‎03-07-2022 01:25 AM
‎03-07-2022 01:25 AM
hi there,    i recently updated a contact record in marketo, and when i checked this record in dynamics crm all the fields synced across, apart from the first name field! so i could see my updates such as job title were up to date, but the first name change was not reflected.   why would this happen? Maria ... View more

Dynamics and Marketo - Email send not working for ...

by Level 2 in Product Discussions
‎03-07-2022 01:22 AM
‎03-07-2022 01:22 AM
Hi everyone we recently did the following update in our dynamics solution  since doing that our sales team cannot send a "marketo email" from an individuals contact record - doesnt work and we see this error: Uncaught (in promise) ReferenceError: xrm is not defined at loadSendData (sendMarketoEmail.js:73:25) at y._executeFunctionInternal (app.js?v=1.4.3763-2201.5:2009:5296) at y.execute (app.js?v=1.4.3763-2201.5:2009:3765) at searchpage.js?v=1.4.3763-2201.5:2452:4130 at i (app.js?v=1.4.3763-2201.5:327:88) at searchpage.js?v=1.4.3763-2201.5:2452:4120 at Array.map (<anonymous>) at searchpage.js?v=1.4.3763-2201.5:2452:3105   has anyone come across this before / know how to deal with this? Seems strange that we can send email to an individual lead but not a contact.    ... View more

Re: Power BI and Marketo Connection Error

by Level 2 in Product Discussions
‎08-17-2021 07:53 AM
‎08-17-2021 07:53 AM
Hi Adrian   no i cant see the Detail=List, at least i dont know how to see it... the API access in Marketo i cant see to edit or look at on the Marketo side either... comes up with other messages such as    You cannot edit an API user that is being used in API service   so not sure what the deal is 😞 ... View more

Power BI and Marketo Connection Error

by Level 2 in Product Discussions
‎08-17-2021 03:23 AM
‎08-17-2021 03:23 AM
Hi there i am trying to use the API connector from Marketo into Power  BI and failing at the first hurdle.  I set up using the Endpoint, Client ID, and Client Secret.  However i get the following error messages: any ideas what i can do?    ... View more

Re: I accidentally changed campaign members to not...

by Level 2 in Product Discussions
‎08-06-2021 07:00 AM
‎08-06-2021 07:00 AM
Thank you!!! I am going to try this right now but sounds like the right solution to me! ... View more

I accidentally changed campaign members to not in ...

by Level 2 in Product Discussions
‎08-06-2021 04:06 AM
‎08-06-2021 04:06 AM
Hi everyone!   I was trying to move 8000 contacts to an "exhausted content" nurture stream but i added a "change program status" not in program step - so now these people are no longer showing up in the program - is there anything i can do to add them back into the engagement program - into the exhausted content stream?    please help!  ... View more

Re: Sales Insight Emails - who clicked?

by Level 2 in Product Discussions
‎07-07-2021 05:38 AM
‎07-07-2021 05:38 AM
Thank you!! ... View more

Sales Insight Emails - who clicked?

by Level 2 in Product Discussions
‎06-25-2021 05:16 AM
‎06-25-2021 05:16 AM
  Hi everyone - in sales insight emails i can see this data but i want to be able to see WHO clicked the links in the emails! how do i do that 🙂 any help would be appreciated!    ... View more

Re: Internal VPN Blocking Marketo Links

by Level 2 in Product Discussions
‎06-04-2021 01:14 AM
‎06-04-2021 01:14 AM
Thanks so much for your help! our problem has been SOLVED 🙂  ... View more

Re: Internal VPN Blocking Marketo Links

by Level 2 in Product Discussions
‎05-19-2021 04:49 AM
‎05-19-2021 04:49 AM
actually i wanted to check - where can i find the relevant CName records? Thank you ... View more

Re: Internal VPN Blocking Marketo Links

by Level 2 in Product Discussions
‎05-19-2021 02:32 AM
‎05-19-2021 02:32 AM
Hi there thanks for getting back to me! i will pass this on to IT and see if this could work! ... View more

Internal VPN Blocking Marketo Links

by Level 2 in Product Discussions
‎05-10-2021 11:40 PM
‎05-10-2021 11:40 PM
We have an issue with all our Marketo landing page links. Marketo is imitating our urls and so anything with the url ending: ftgportfolios.com is automatically assumed to be owned by our company server systems. As such when we access a Marketo landing page, or want to see an image held on Marketo's servers our servers look to First Trust for that inf,  when inside the office or on VPN.   As these pages don't actually live on our servers the images/pages will not show and landing pages are unavailable. We are able to add a manual redirect on individual PC's so that users can access those pages. However, this doesn't resolve the clicking of links within an email which currently still fail.   Anyone in Financial Services experienced this and have any tips? ... View more
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Date Registered ‎05-05-2021 07:44 AM
Date Last Visited ‎01-19-2023 08:39 AM
Total Messages Posted 12
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