mphilippon

Level 2

Joined the community 05-10-2020

Level 2

Content Strategist

Cleveland, OH

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Re: Website jumplink issues with email buttons

by mphilippon 05-25-2022

Hi Sanford, Not sure if this is what you're asking for, but here's the HTML source code from the CTA button module:
${CTAText2}
And do you mean un-checking "Include mkt_tok" or "Track Link" in the edit link section? Thanks, Michelle 🙂

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Re: Website jumplink issues with email buttons

by mphilippon 05-24-2022

Hi Sanford, Great question! Here's an example of the link that rendered when I clicked on a sample email: https://www.dumpsters.com/b2b/commercial-service?mkt_tok=MDk2LUJRQS03MDQAAAGElkJnyBZP4v-iivbMIm1PA2EEQxL4dVnskl5oWnKiPa6EQtDExRT34Ia9lsqz9ng56ExS0m8rqXMgm5BLn8g#waste-audit? The URL was https://...

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Website jumplink issues with email buttons

by mphilippon 05-24-2022

Hi everyone, When we insert a link with an internal jumplink (i.e., www.example.com#form-- note: just an example, not a real URL) into the URL on an email module including a CTA button, it does not work. Instead, the jumplink portion seems to be erased, so it just goes to, hypothetically, www.exampl...

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2510 0 4

button buttons CTA button Email Link
Re: Non-Marketo form fills: tracking, getting notifications & setting ...

by mphilippon 04-26-2022

Thank you!!

Discussions

2857 0 0
Non-Marketo form fills: tracking, getting notifications & setting up t...

by mphilippon 04-19-2022

Hi Marketo community, We have two webpages built in our company's custom CMS where users can request quotes. Both use non-Marketo forms for several reasons, and this won't be changing. While the submissions are tracked in Tableau, we do not have any way of tracking if a Marketo lead completes these...

Discussions

2905 0 2
Email asset changes reflected in preview, but in the email editor (dra...

by mphilippon 12-06-2021

Hey Marketo community, A weird thing happened with one of our graphic designers a few weeks ago when he was editing an asset.As he was making changes, his computer froze. Then, when he went back into the asset itself when opening in the email editor, the email had reverted back to an email template ...

Discussions

1365 0 1
Re: Is anyone else's Marketo form data not capturing?

by mphilippon 03-24-2021

Hi Sanford,Thanks again for your suggestion. It sounds like JavaScript is the main issue with our not collecting data. Quick question about the buttons: Are the buttons in Marketo's email templates using VML incorrectly to create good-looking buttons that don't track as you mentioned above? As far ...

Discussions

4244 0 1
Re: Is anyone else's Marketo form data not capturing?

by mphilippon 03-24-2021

Hi Sanford,Thanks again for your time. We're not actually providing assets like whitepapers or ebooks so much as asking people to fill out a form to be entered into a contest. All of our fields are required to fill it out. What would you recommend in this case? We want to gather more info besides ju...

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Re: Is anyone else's Marketo form data not capturing?

by mphilippon 03-24-2021

Hi Sanford, This is probably going over my head, but is it a best practice to have that set up in your forms? I wonder if that could be leading to the form issues we're still running into. Also, how are these hyperlinks incorrect? Whenever I insert a hyperlink into a copy block, I always click the ...

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Re: Is anyone else's Marketo form data not capturing?

by mphilippon 03-23-2021

Hi Sanford, Thanks so much for reaching back out. We sent out emails this morning, and all the form fills came back blank again. We've run into weird issues with testing the past two days, too. When we hyperlink to the form pages in a button in one of the modules that has a button built in, then pre...

Discussions

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