derelict_wombat

Update on my question - I went to support and according to them this feature is not currently available and that the engineering teams are currently working on it. The documentation will be updated to reflect this limitation. Hopefully this will be available in one of the next releases

@Michaela_Iery3 Right - good catch! 🙂

@Michaela_Iery3 great post! I would also add a comment that depending on what the rest of your current tech stack is that might also influence this decision. Example - > if you are currently using Adobe Analytics for web analytics then the natural extension (IMO) is to upgrade from AA to CJA.

100% this. My team needs to be able to track conversion by marketing channel and being able to capture campaign parameters via DynamicChat is an absolute must!

@Sreekanth_Reddy Q: The dynamic content by attribute is great, but will the dynamic content by segment still work?A: First version will be with attributes and we will work on getting segments going forwardDo you have a timeframe for this? We are starting to look at migrating our templates to the new...

@jace_brendle - add this to the the Ideas section when you get a moment. This is actually a really important feature that is missing from DC especially ability to capture UTM or other campaign tracking parameters.

Hi @nshah If you go into that Change Data Value on May 22nd and see what the source is. Wondering if this is getting synced back from your CRM?

This is a great enhancement to dynamicchat. Is the scoring only available on live chat or is it able to be set on any goal for any dialog?