NCHAN

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Joined the community 13-08-2020

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Marketo failed in sending subscribed reports some days

by NCHAN 07-14-2022

I subscribed some Marketo Program Performance reports for my colleagues. But Marketo does not send these every day very randomly. For example, I took this screenshot on Jul 15 and I found Marketo sent reports on Jul 13th but not on 14th. How can I solve this problem?

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984 1 1
Re: Email Performance Report Data Error

by NCHAN 01-16-2022

Good points for a double-check. However, I did refresh the report and nothing was contained in my smart list.I suppose this is a system error or something.

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1805 0 1
Email Performance Report Data Error

by NCHAN 01-10-2022

My colleague runs a yearly email performance report. Marketo shows a total sent of 5.8m. However, after downloading, the true number we find in Exel is 6.8m.I create a new report and also see 6.8m. I think there's a chance that Marketo does the wrong calculations.

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1866 0 4

email performance report
Re: Fail to send an email with tokenized link

by NCHAN 08-22-2021

This is the link which we use to generate a dynamic QR code with the lead's info if he is an existing one in Marketo.We also use Base64 encoding, and dictionaries to map the original values.if we select a person to send a test email, the link (only available in WeChat, but works) would be: https://a...

Discussions

2168 0 1
Re: Fail to send an email with tokenized link

by NCHAN 08-18-2021

Hi Michael, I encountered the same problem. I cannot send an email with a tokenized URL to meself by a campaign.Do you have any updates on this issue? Thanks

Discussions

2183 0 3
Re: How to move someone BACK to a previous nurture stream at the locat...

by NCHAN 07-25-2021

1. I have 2 streams. The first one has 3 emails. I have done all those and transitted qualified people to stream 2. Now I have one additional email for stream 1, and I want to move those people in stream 2 back to stream 1 to receive that single one email.Is it okay to change the stream directly? 2...

Discussions

4280 0 0
How to revoke a program success thoroughly?

by NCHAN 06-30-2021

A group of leads was triggered by a program campaign and reached success. But I found it a mistake and need to revoke the success. I first used change program success from true to false, and then change program status --> not in program.The leads are removed from the program but the history of prog...

Discussions

1308 0 1
Re: Fail to send an email with tokenized link

by NCHAN 05-30-2021

"Change Data Value" was run normally. We have tried to directly use {{lead.ID}} in the link in that email, and it works well now. Many thanks!

Discussions

4022 0 1