msutton

Hey, all! I'm just about out of ideas on this and am hoping the community can spur some insight.   We use a Webflow site and are setup using native forms. Native forms submit back to Webflow and we can download a list of all form submissions. This has been my saving grace as it's the only way I know this is even happening. The issue is that about 8% of the time a site visitor submits a form and the Marketo background form submission never fires. Eek!   I checked for dependencies and tested different browsers and adblockers. I can resubmit these using the data captured by the native form handling and resubmit without error every time. I don't know that I've been able to reproduce the issue at all.   Any thoughts come to mind on how I might continue troubleshooting this?     <script src="//app-XXXX.marketo.com/js/forms2/js/forms2.min.js"></script> <form id="mktoForm_9999" style="display: none !important"></form> <script> MktoForms2.loadForm("//app-XXXX.marketo.com", "XXX-HCT-XXX", 9999); </script> <script> $("#optin-form-button").click(function (e) { if ($.trim($("input#email").val()) != "") { MktoForms2.whenReady(function (myForm) { if (myForm.getId() == 9999) { myForm.addHiddenFields({ Email: $("input#email").val(), FirstName: $("input#fname").val(), LastName: $("input#lname").val(), }); myForm.submit(); myForm.onSuccess(function () { return false; }); } }); } }); </script>         ... View more

Today I realized that if I select to hide a template section it does actually just hide it (display: none) vs. removing from the final HTML. This means every template element - including unoptimized placeholder images - are being loaded every time on every LP that uses a particular template.   Now that we have a bunch of LPs based on our QuickStart template, I'm thinking through my options to stop loading hidden content with every page load. I'm nervous about just deleting sections from the template itself because I don't know for sure which sections are used where or not. I'd also like to continue using guided templates. But if this is the trade off then I'm not sure.   Any advice? ... View more

We're currently using GoToWebinar and the Marketo integration works well for single events.   We're about to launch bi-weekly webinars as a recurring webinar, which isn't supported by the native integration. I looked at bridging the gap with Zapier, but the GTW trigger action handles each webinar as an individual event.   I want to avoid having to create a new program or Zap for every instance of a webinar.   Any recommendations for a webinar platform that supports recurring events *and* will feed leads into Marketo via some form of integration that isn't shuttling CSV files.  ... View more

What does the extra slash at the end of these original referrer URLs mean? Our fear is that directory or URL parameters are getting dropped in some cases.   Can you shed some light on this for me?   ... View more

I just got an email from our old CRM provider about how they were working to mitigate the impact of the Google outage from earlier this week (December 14th and 15th) - mainly about how the mass bounces could impact reputation, future deliverability, and email validation within the platform.   Should I be worried about the potential impact of soft or hard bounces resulting from this event? ... View more

Way back in 2017 someone shared that you could use these tokens to create calendar links for webinars using this technique.   {{my.Calendar URL - Google}}  https://global.gotowebinar.com/icsCalendar.tmpl?webinar= {{my.EventNumber}}&user={{member.registration code}}&cal=google I noticed today that the urls it creates in the event description are malformed and don't work. The word "Note" is appended to the join links thereby breaking them and leading to an error page instead of the webinar as expected.   This was a great and elegant solution for including Add to Calendar links for GoToWebinar events. But it doesn't work well like this.   I called GTW support and they were quite confused over where this technique even came from and insisted they don't support it.   Anyone have an alternative? Hopefully one that's as easy to deploy as this one was 🙂       ... View more