About msutton

msutton

Thanks, Jessica. This was our conclusion and how we're now handling it as well.

msutton

Thanks for the tip, @Tyron_Pretorius . Do you happen to know if Zoom recurring webinars will sync with Marketo on an ongoing basis? If not I can test on my own, but please share if you have direct experience.

msutton

We're currently using GoToWebinar and the Marketo integration works well for single events. We're about to launch bi-weekly webinars as a recurring webinar, which isn't supported by the native integration. I looked at bridging the gap with Zapier, but the GTW trigger action handles each webinar as an individual event. I want to avoid having to create a new program or Zap for every instance of a webinar. Any recommendations for a webinar platform that supports recurring events *and* will feed leads into Marketo via some form of integration that isn't shuttling CSV files.

msutton · ‎12-18-2020

What does the extra slash at the end of these original referrer URLs mean? Our fear is that directory or URL parameters are getting dropped in some cases. Can you shed some light on this for me?

msutton · ‎12-18-2020

This is perfect. Thanks!

msutton · ‎12-17-2020

I just got an email from our old CRM provider about how they were working to mitigate the impact of the Google outage from earlier this week (December 14th and 15th) - mainly about how the mass bounces could impact reputation, future deliverability, and email validation within the platform. Should I be worried about the potential impact of soft or hard bounces resulting from this event?

msutton · ‎12-04-2020

Sorry. What I said is incomplete and slightly misleading. To clarify . . . This works and tracking is applied: {{my.URLToken}} = domain.com/?utm_campaign=test <a href="https://{{my.URLWithUTMs}}" target="_blank"> <img src="https://go.dnsfilter.com/rs/XXX-XXX-XXX/images/image.png" /> </a> This works, but no tracking is applied: {{my.URLToken}} = https://domain.com/?utm_campaign=test <a href="{{my.URLWithUTMs}}" target="_blank"> <img src="https://go.dnsfilter.com/rs/XXX-XXX-XXX/images/image.png" /> </a> I recognize the documentation says to do it the first way. Not a bug, but it is a little confusing and a very easy mistake to make.

msutton · ‎12-03-2020

As written your if statement is looking to see if x is equal to the exact string value of "TRUE". If you just want to see if a value exists, try if (x==true) If you want to look for a specific string value, make sure the element you're evaluating actually does contain the exact string "TRUE" as its value. Does this help?

msutton · ‎12-03-2020

On images it looks like I don't get tracking at all if I use a token value, but if I actually enter the URL with URL parameters using the text editor tools it seems to work fine.

msutton · ‎12-02-2020

This happens if I use a token with a # or ? in it as the CTA. Is that the case here? I've found that if I replace the token in the email template with the actual URL this doesn't happen.

msutton · ‎12-02-2020

Hey, thanks for the reply, Michael 🙂 So to be clear, I can create this link from Marketo and include it in an email to the registrant: https://global.gotowebinar.com/icsCalendar.tmpl?webinar=4461177581612578575&user=601224141&cal=google The problem is when I click that link to actually add the event to my Google Calendar the links in the description are incorrect. You can see in the screenshot that the join link is added as https://global.gotowebinar.com/join/4461177581612578575/601224141Note which doesn't work. It should just be https://global.gotowebinar.com/join/4461177581612578575/601224141 I've confirmed this same behavior exists in the GTW-generated confirmation email as well. (Note to anyone using those emails.) GTW support said they couldn't help. In the end I switched to addevent.com to generate the add to calendar links. These seem to work really well and are more customizable. This, incidentally, is the same service GTW uses in their registration Thank You page, though not in their confirmation emails.

msutton · ‎11-24-2020

Way back in 2017 someone shared that you could use these tokens to create calendar links for webinars using this technique. {{my.Calendar URL - Google}} https://global.gotowebinar.com/icsCalendar.tmpl?webinar= {{my.EventNumber}}&user={{member.registration code}}&cal=google I noticed today that the urls it creates in the event description are malformed and don't work. The word "Note" is appended to the join links thereby breaking them and leading to an error page instead of the webinar as expected. This was a great and elegant solution for including Add to Calendar links for GoToWebinar events. But it doesn't work well like this. I called GTW support and they were quite confused over where this technique even came from and insisted they don't support it. Anyone have an alternative? Hopefully one that's as easy to deploy as this one was 🙂

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Date Registered	‎05-05-2020 10:12 AM
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