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Anytime we change the way we monitor metrics, it presents a YOY KPI comparison challenge. I think the solution is a 2-part:Add a label "bot" for the next 365 days, so we can have both comparative KPIs for last year, and we can filter out the bots to begin establishing new KPIs for next year.Remove t...
I'm trying to create a report (e.g. smart list) identifying all the individual contacts who opened ALL of 6 emails sent. I used the below formula: It seems that this smart list is actually pulling contacts who opened ANY of the 6 emails we sent.