Rob_C1980

Rob_C1980
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Date Last Visited
‎01-28-2025 01:00 AM
Level 1
Joined the community 11-02-2020
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Director of Marketing Operations
Knutsford
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  • Re: How to access data from "Contract" object in Salesforce ?
    by Rob_C1980 name dot 09-23-2020

    Not all fields on the contract object are visible. The relationship between Marketo and SFDC is based on tables and not all data is available in the tables. The product needs a general update. One of the work arounds we have used it to build a new field on SFDC (hidden or visible on SFDC) then allo...

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  • Re: Marketo Change Data Value not updating Salesforce
    by Rob_C1980 name dot 09-23-2020

    Can SFDC see the field? If it is updating it in Marketo the API between the two systems must not be linked. Are all of your other fields working?

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  • Re: Best way to sync records to Marketo from SFDC without creating a d...
    by Rob_C1980 name dot 09-23-2020

    You need to de-dupe the data before it goes over and its a task that nobody wants to do. SFDC has a de-dupe tool that you can access but it isnt brilliant. The best way is through a data clean up project. I would export the data into Excel and run a data cleanse exercise get everything as you need ...

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    2095 1 1
  • Trigger Support Comms through SFDC Campaigns
    by Rob_C1980 name dot 09-23-2020 quickview

    Hey all, We currently have a support alert process in place which needs to be slicker. What we want to do is trigger support communications to our customer base if one of our products has a P1 or 2 issue. At the moment we have built a series of campaigns in SFDC that houses all of the support conta...

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    945 0 1
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Date Registered ‎02-11-2020 03:36 AM
Date Last Visited ‎01-28-2025 01:00 AM
Total Messages Posted 4
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