Lopa1408
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2 weeks ago
thnx for your reply; I did the same using inactivity filters like below to create the smart list; however if I use these filters I see that almost 80000 users are selected as against 100000 in the database. In thats case shall we only use particular emails since we would not like to delete so many users. Please suggest
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2 weeks ago
Hi, We need to delete some users from our market database who are not active for last 6 months. What is the best way to do it? We donot have SFDC sync . Can we un a smart campaign with flow as "delete user" for this? Please let me know. Thanks, Lopa
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3 weeks ago
Yes you are right. When I checked the Landing page domain name from admin point of view (settings) I see that its using the same domain. Ideally, according to you what should be the best practise in this case? Do we need to update the domain in landing page as well as email under admin? Or I am missing something here?
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3 weeks ago
Hi, Recently we received an email from Marketo team stating that the domain that was being used for the email marketing campaigns have been listed in Spamhaus DBL. Because of this we had some 600+ bounces related to that listing. Now, we are trying to setup a new domain replacing the old one for all of our email campaigns. In-order for our IT team to work on the setup what all do we need to provide from Marketo point of view? If you can share any document having the steps that would be great.
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3 weeks ago
I do not want the email to be "operational" but I want to know if the channel chosen is "Operational" does that make the email operational automatically?
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3 weeks ago
I do understand how unsubscribe works in any email program and how it gets updated in Marketo each time any user prefers to be "unsubscribed". However, I have never faced any scenario where there is any issue with the domain being listed as spam that we are using and in this case I will take it with my team and decide regarding burning off the domain and think of some solution.
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3 weeks ago
Currently, I have built a default program with channel as "operational"; does it imply that the email that will be triggered will also be operational? in that case, should I re-build my program using Email program so that the email doesn't go to unsubscribed or blocked users?
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3 weeks ago
We are using the same domain for most of the emails that we send out. So do we really have to remove it from Spamhaus DBL or we can unblock it? What should be the best practise in this case? Do we need to use a different domain altogether for all our emails?
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3 weeks ago
Yes even I feel that is the case. Also, Marketo team mentioned that the domain that we use as "Reply To" in most of our emails is blacklisted in Spamhaus DBL. Is there any action needed from our end for the same?
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3 weeks ago
I feel this will be the best option for me " you will store the different pieces of data in different lead fields, then include multiple {{lead.tokens}}. Do you want me to add custom fields under admin or how should I store the data in different lead fields? The API team wants me " to get them the email with url to profile working from token" how do I give them the URLs. What is the way to store the URL of different profiles in marketo and use them as tokens?
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3 weeks ago
We always send the same email( with different content ) everyday to the same set of users and I checked that this email was not sent as "Operational". when I checked the activity log for some of these unsubscribed members, I noticed that they had the data value change time after we sent the email when unsubscribed went from "False" to "True". Any idea of what can be the reason behind this and how we can overcome this kind of scenario in the future?
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3 weeks ago
I would like to unsubscribe any user who opts for the same as soon as they receive the email. I am aware that Marketo runs this automatically so that any member who mentions to be unsubscribed get updated in Marketo system list under "Unsubscribed" However, in a recent instance we noticed that the email went to some 600 members (who should have been unsubscribed) and got bounced and listed in spamhaus because they were not updated in Marketo. Shall I run a Smart campaign as you can see below with the mentioned triggers so that each time any member opts to be unsubscribed it gets updated and they do not receive any email from us in the future except for operational ones. Also, if this smart campaign is fine, what should be the flow of this? can that be kept blank?
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3 weeks ago
Thanks for your reply. When you mention, "I would use an actual JSON data structure in the lead field, and then assemble the HTML using a Velocity {{my.token}}" I am not aware of this process but if there is a guidance that you can share I can try it. Is this something that we need to update in the HTML of the email? Incase, if I am not able to do this; please suggest that in this case whether it makes sense to use lead or my.tokens?
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4 weeks ago
Thanks for your reply but what you mentioned in the last post is mainly technical and needs to be done from API point of view. For Marketo email do you suggest me using a lead token for example {{lead.s_clan_profileinfo}} with a default value of one of the profile URLs once I upload all of the profiles in design studio? Do I need to use multiple tokens or one should be enough to capture profile pic, country and level.
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4 weeks ago
Thanks for your reply but I am still not clear as to what needs to be done from my end(in marketo) We have some fixed profiles/avatars (say 30-40) for the game so that whenever any new member joins he needs to pick one from them. My question is how do I define the tokens for the same in the email? Shall I upload all profiles in design studio? We need to populate the profile picture, country, level for each new user who joins which definitely should be dynamic and that's why I thought of using {{my.tokens}}. But how do we capture images through these tokens? Do I need to use multiple tokens for all the criteria that we need? Also, what should be the data structure/format for these dynamic tokens? will it be json?
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a month ago
Hi, I am currently working on an email where the smart campaign is based on source=web api and flow is = send email. Now, In this email we need to pick different profile info( profile or avatar image, level and name )from a clan game. However, I am struck because I do not understand how do we pick dynamic profile images with the help of my.tokens. We want the email to capture the avatar image with name and level like you can see below but I am not sure how to do that. I was thinking to use multiple tokens like {{my.Avatarpic}}{{my.level:default=X}}{{my.name:default=Ashlee}} but the backend team(api) i am working on is not sure if this will work. The API team said: Please tell how to run this email ; with value provided for tokens , which VALUE should I provide for avatar so it will be dynamically render image of new member .I am very confused here as I have not come across this kind of scenario before.
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02-19-2020
01:30 PM
Is there a reason why I am not able to edit the image dimension? please help
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02-19-2020
06:41 AM
Thanks SanfordWhiteman In this case, I will go ahead and import a list(.csv) under lead database having the required information I need along with the leads email address and then refer to this list in my program smart campaign as a filter "member of list" under smart list . We would be sending emails based on different continents and their respective timezone; what would be the best way to do this?
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02-18-2020
01:24 PM
Hi, We have a database of all People in Marketo with details like first name, last name and email address. However, for setting future campaigns we would like the address( specially country info ) to be added to the database of users. Since we cannot update system smart list what would be the best way to do this? Should I just import a list with all details or create a new list/smart list? Specially, in upcoming days we have to set up campaigns based on country and need to send out triggered emails based on the respective timezone for the country; what is the best way to do this? Do I need to set up segmentation based on geography or can just use smart list filters with country once we have all the details added to database?
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02-13-2020
01:37 PM
Thanks for your reply. However, I didn't understand this part - " Of course the next, redirected URL may be chosen by a server-side app, but the first URL will never change. " What do you mean by server-side app?Kindly let me know. Also, will using any dynamic token help here?
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02-13-2020
12:56 PM
How do we use different links for any particular CTA button in an email? For example, for one of the CTA s we need user to go to a particular clan(kind of casino game) and collect coins; however we cannot let them collect coins if they click the CTA second time. In that case, they should not be redirected to the place where they collected the coin but go somewhere else on the clan app. Any idea on how to do this? Do I need to manually change the link everyday going to the CTA in marketo? Or we have a way to do that?
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02-12-2020
09:06 AM
As per your suggestion I have set up text {{my.tokens}} and used them in the email as below.
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02-11-2020
12:34 PM
Let me give you one example of an email with dynamic field that I am working on. It looks like this: we have to set up the email for different seasons(dynamic field) of Clan and different missions(dynamic field) of the game. Shall I use {{my.tokens}} here instead of the lead tokens?
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02-11-2020
09:36 AM
Hi, We have a gaming app and API connects the app with Marketo. We need to set up trigger based email campaigns for different criteria using smart list as Requested Campaign Source = Web Service API and Flow as Send Email. I have created dynamic email fields using lead tokens in the emails(and have added them to field management under admin). For example: s_clan_leaderboardinfo, s_clan_clanname. s_clan_season# etc. I will be sharing the dynamic tokens with backend team and they said they will be running triggers based on my smart campaigns. Please let me know if you have any idea/suggestions to follow here? Or if I can add anything else to improve my program. Thanks.
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02-06-2020
11:19 AM
I am not able to view this: Follow these instructions first: https://community.marketo.com/MarketoArticle?id=kA050000000L9irCAC
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02-05-2020
08:52 AM
I am new to community. Can you please clarify more for this : "The inactivity detection you do by updating a DateTime field whenever there's activity. "
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02-05-2020
05:56 AM
Create a trigger email campaign for gaming event I need to create a trigger based email campaign for gaming user. For example: If any user joins a clan, a trigger should be sent out. If any user is inactive for 3 days, a trigger should go out. If any user becomes a leader of a clan, a trigger email goes out. What is the easiest way to apply logic to the flow in an email campaign?
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02-04-2020
12:23 PM
I need to create a trigger based email campaign for gaming user. For example: If any user joins a clan, a trigger should be sent out. If any user is inactive for 3 days, a trigger should go out. If any user becomes a leader of a clan, a trigger email goes out. What is the easiest way to apply logic to the flow in an email campaign?
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| Date Registered | 01-29-2020 10:49 AM |
| Date Last Visited | 2 weeks ago |
| Total Messages Posted | 30 |
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