Bruce_Jeffers

@Rebekah H:Quick question -- when you say "tracking lead source", do you mean attributing the very first touchpoint as the source of a lead? Or do you mean you want to keep track of all touchpoints and assets the lead engages with over time?[Unfortunately I have no ideas about the second part of you...

Yes, you understand it correctly 🙂

This might not be the easiest way, but it think it will work pretty well for what you are trying to achieve.In your Marketo Admin area, in the Salesforce integration, "Sync Options", make sure you check "Email opened". What this does is create a Task on the SFDC lead record when they open a Marketo ...

Yes, but your question of "works well" is a good point. I should have added more to my first post.@Michelle M -- Having all leads register through a Marketo form is the better way to do the WebEx integration, to guarantee that you capture everyone in Marketo from the beginning, and to ensure that y...

No, you can use either -- you can capture registrations with a Marketo form or through the WebEx event center. The registrations will sync both ways.

I've received mixed answers on this: -- Some users in the Community have said their time updated automatically, while others say it did not. -- A Marketo support rep told me it doesn't happen automatically. (I opened a support ticket about this) -- Another Marketo employee said the GMT offset tim...

A lead CAN be in multiple Engagement Programs....but not in more than one Stream at at time within a single program.Unfortunately I can't remember where I read this, or heard in a training video, or learned from someone else....would provide a link if I could remember.

Any idea how long that has been occuring?This is a bit extreme, but have you tried re-installing the app / packages in your SFDC instance? Could be an error in the app install that isn't updating all the fields or objects correctly.

No, you cannot edit your field mappings once the first mapping has been set up.However, the Support team can do this for you. Open a Support ticket and tell them which fields you'd like to be modified / remapped.

Not sure as to why it doesn't show by default, but we created a Tag that adds an Author to an email campaign because we always wanted to know who was creating which emails.In the Admin area, make a new Tag (we called it Author). Make this Tag required for any Email programs. See screenshot.