Kelly_Schmid3

Kelly_Schmid3 · ‎07-29-2019

I know there are many older discussions around pausing vs completely removing from nurture when someone becomes unmarketable, MQL, etc. Previously, when someone was removed from nurture, all reporting was then lost as well. I'm wondering if it's still true that all reporting is lost when someone is removed from nurture or have things changed at all in the past few years?

Kelly_Schmid3 · ‎10-10-2018

Hi everyone! Charles & Colvard in Morrisville, NC is looking for an Email Marketing Automation Specialist. This person would own the Marketo instance and report to the Director of Marketing. To learn more and apply if interested, click here: Email Marketing Automation Specialist.

Kelly_Schmid3 · ‎09-05-2018

Thanks! Super helpful!

Kelly_Schmid3 · ‎08-28-2018

We are embedding a Marketo form on our website and would would like a success message instead of linking to another page. When a user clicks "SUBMIT" on form can we stop the page from loading? How do we show a success message a under the email input box? If an user email address is already in the list, can we return a message letting them know this and a link to manage there preferences?

Kelly_Schmid3 · ‎08-23-2018

Hi there - is there a relatively easy to way to clear out custom object data? I have been testing abandon cart products with my record and old products are not clearing out of the custom object when I make purchases. Is there any other way to clear the items without deleting the record completely? I tried a blank batch import to overwrite what was in there but that didn't work either.

Kelly_Schmid3 · ‎06-20-2018

Thanks! Yeah we did look into that, but you have to be sending emails for at least 6 months from Marketo first too - plus we send well over 75k emails a month. Bummer!

Kelly_Schmid3 · ‎06-20-2018

We're currently implementing Marketo at my current company and our IT does not want to whitelist the shared IP addresses, as it masks other issues. However, we also use mimecast, so most of our test and actual email sends to ourselves internally are bouncing due to spamcop blacklists. Are there any other options to resolve this issue besides a dedicated IP?

Kelly_Schmid3 · ‎06-07-2018

Hi all - we are an e-commerce company and looking to re-vamp our loyalty program. Any recommendations on good loyalty program platforms that integrate with Marketo?

Kelly_Schmid3 · ‎08-10-2017

We were previously populating a Marketo only field and now we need to move that data to a custom SFDC field. I need to export the data from Marketo and re-import into the new field, but we have many duplicates in our database. Anybody have any ideas of how to re-import and make sure we're tying the data to the correct lead records, seeing as email address is the unique identifier?

Kelly_Schmid3 · ‎08-09-2017

Hi Tara! A few years later and this question has come up again. It doesn't look like that token is available as Ashley said. Is there another work around for this?

Kelly_Schmid3 · ‎05-18-2017

Exactly! So strange, one of my colleagues was having issues receiving test emails earlier, but I was not. However later today I started to have issues as well. It hasn't seemed to affect our batch sends, but really frustrating that Marketo support hasn't reached out to notify us. It wasn't until I went to the Support page that I saw the notification and sent this alert out to my team.

Kelly_Schmid3 · ‎04-27-2017

We have been affected too. Unfortunately, this has had a huge impact on our business, as our trial forms are processed through Marketo. No response from our Account Manager and still no known cause from Support...

Kelly_Schmid3 · ‎02-20-2017

I'm rebuilding our revenue model and using all manual stage changes in our revenue model to allow for more flexibility/visibility into lead moving through our funnel. As I work through this, is it best practice to have a smart campaign for every fast track, detour or dead end or can I lump some together? For example, I was planning to lump all fast tracks - MCL, MEL, MQL ---> Opportunity or should I break them all out separately - MCL ---> Opp / MEL ----> Opp / MQL ---> Opp? Does it just depend on reporting needs? We will be doing all of our reporting from SFDC and will get all this information from custom fields.

Kelly_Schmid3 · ‎01-27-2017

Hi Eunice! There are a few different ways you can handle these. We handle leads coming from Tradeshows similarly. Some of the leads coming in are simply leads to drop into our nurture program while others need to be followed up with immediately. What you can do is create separate program statuses for these and score based on those. If a lead is imported with the status to be followed upon, you can either score those high enough to push them over the threshold OR you can have a fast track set up in your lead lifecycle to automatically push to MQL when someone is imported with that status. Thanks, Kelly

Kelly_Schmid3 · ‎01-25-2017

Hey all! Trying to troubleshoot why this would happen - We recently sent an email and 6 or so people that received the email filled out the form on the landing page within the email. However, Marketo only tracked 1 person as clicking the link. Their activity log simply shows them receiving the email, opening the email and then filling out the form. Why would Marketo not track the clicked link?

Kelly_Schmid3 · ‎07-13-2016

We are trying to send a newsletter that includes dynamic content and many custom tokens. We've sent this for months and never had an issue until yesterday. I'm trying to approve my newsletter but it keeps giving me the error that it exceeds the number of custom tokens, which is 40. However, my email only contains 40 custom tokens. I've already contacted support and they have escalated the issue, but I was wondering if anyone here had any ideas why this would happen?

Kelly_Schmid3 · ‎05-25-2016

Hi Chris, It's actually a setting in MailChimp. If you go to the Integrations setting, you can sync your SFDC to MailChimp. Be sure to track opens/clicks and that information with sync to the Notes & Attachments section in SFDC after sends from MailChimp.

Kelly_Schmid3 · ‎05-24-2016

Nevermind! Figured it out. Seems to be a setting in Mailchimp, nothing to do with Marketo.

Kelly_Schmid3 · ‎05-24-2016

We currently use Mailchimp for our RSS feed for weekly blog update emails (looking into switching to Digesto). We use the API and a program in Marketo to trigger anytime someone subscribes. Today, we were alerted by sales that info is syncing into the Notes & Attachments section in SFDC (pic below). It's syncing on both the contact and Account level. When I look into contact's record in Marketo, none of this information is shown. I wasn't even aware we could sync to the Notes section. My Marketo program basically just tracks when someone subscribes to the blog and marks them with success. So I'm wondering how this is happening. Thoughts?

Kelly_Schmid3 · ‎05-04-2016

Yes, that's correct. Use the generic version from the start.

Kelly_Schmid3 · ‎05-02-2016

We have a monthly support newsletter that we post to the website after it's sent each month. We typically just have our web developer receive the actual email and then paste the view as webpage link to the site. However, for older copies, we're now getting this message "The personalized email you are looking for has expired. View a generic version" Does anyone know how to retrieve the view as webpage link for a particular email so it's not linked to a contact record?

Kelly_Schmid3 · ‎04-27-2016

where is this position located?

Kelly_Schmid3 · ‎04-20-2016

Hello! I'm trying to see how many leads didn't receive an email today because they have already reached their weekly communication limit. I tried "Was sent email" and "Not was delivered email" but that didn't give me the right people. Anybody have any experience with this?

Kelly_Schmid3 · ‎04-12-2016

Hi Sanford - we use Drupal landing pages and forms for everything on our website using API. That is not the issue. I just need to know what to add to the admin section to update the footers of our emails.

Kelly_Schmid3 · ‎04-11-2016

We are updating our Unsubscribe/Preferences page from a Marketo landing page/form to Drupal landing page/form. Any pointers on how I change this in our settings? Thanks!

Kelly_Schmid3 · ‎03-30-2016

Yes, Janine.

Kelly_Schmid3 · ‎03-25-2016

I'm trying to figure out the best way to track acquisition program for our PPC programs in Marketo. The issue is that technically 2 programs get success credit when a lead moves through the PPC program, because the whitepaper, demo, etc program also gets success credit. We use UTM paramenters, so when a lead clicks an ad and fills out a form, the PPC program receives success credit as well as the program for the asset. Acquisition programs are already set to populate for all assets, but how will we mark the PPC program as acquisition program instead of the asset?

Kelly_Schmid3 · ‎03-04-2016

Did you check the Analytics section to view the total emails sent/delivered?

Kelly_Schmid3 · ‎03-01-2016

We currently have about 10 active engagement programs and are developing a survey page that we will include in our emails that will basically ask prospects what content they would like to see. If they select a different topic(s) than the stream they're currently in, we would like to pause them in the current campaign and add them to a new campaign(s). What is the best way to do this? I'm struggling to find the right mix of flow steps. These are set up as individual programs and not separate streams in one program.

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Date Registered	‎11-03-2014 08:59 AM
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Pause vs Exit Nurture

Job Opening: Email Marketing Automation Specialist

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