Danny_Tran5

Danny_Tran5 · ‎02-15-2022

Randall, we just ran a test and the attendee/no show info passed over to Marketo. I suggest running a test to confirm the issue and if it persists, then open a Support ticket with both Zoom and Marketo to see if they can help troubleshoot your issue.

Danny_Tran5 · ‎02-14-2022

Hi Randall, we actually just had a webinar and the same thing happened for us. Don't know if something changed on their end and now that data is not syncing. We're going to run a test to see if it happens again. We'll likely need to open a support ticket with them to get this figured out. I'll keep you posted.

Danny_Tran5 · ‎09-09-2021

Hi there, I just wanted to check in with the community here to see if anyone has had any experience with Datorama. We're currently looking to gain better insight into our customer interactions and ultimately build out a good multi-touch attribution model that will enable us to under overall customer journeys. From our conversations with Salesforce and from what I've heard so far, they have great metrics that they can provide, but I'm not quite sure if it's a 1-1 match with Bizible. I'm wondering if maybe it doesn't need to be a 1-1 competitor in order to still have an abundance of useful metrics that would help us with our goals. I'd love to hear from any of you who use it now or in the past. Thanks so much, Danny T.

Danny_Tran5 · ‎02-17-2021

Hi @Kaitlyn_Simko, Whoops, I was given bad info. I do have the Custom Object setup from when we were using the RC integration. However, I reached out to Zoom to see if they had any ideas on how get the same data ported in. They said it wasn't in their roadmap. " I've just received word from our of our Engineering Team that the Q&A/Polling Report porting feature is currently not within our design pipeline for the Marketo integration at this time." I feel like we might need to utilize services from a Zapier or Tray.io to get this done. Thanks for your responses, Kaitlyn. Danny T.

Danny_Tran5 · ‎02-10-2021

It's been half a year and they still haven't addressed this... We just switched over from RingCentral and it lost a bunch of functionality.

Danny_Tran5 · ‎02-09-2021

@kaitbrady, thanks for your response. I saw that you linked to a RingCentral page. I know Zoom purchased RC, but just wondering how the RC setup would help with the Zoom data gap we're seeing here. We have the entire RC setup still intact in our instance, but don't really understand how to connect the dots. I don't want to take up too much of your time, but if you could provide insight to this I'd greatly appreciate it.

Danny_Tran5 · ‎02-08-2021

Hi @Gursimran_Chand, We've completed the Zoom integration and data is syncing as expected, but how do we get Q&A and Poll data to sync from Zoom to Marketo?

Danny_Tran5 · ‎02-08-2021

Has anyone figured this out? I'm currently chatting with Zoom support and they're taking quite a while to answer this very simple question.

Danny_Tran5 · ‎12-03-2020

Hi, has anyone figured out what happened here? We had a similar issue and we're trying to troubleshoot.

Danny_Tran5 · ‎10-21-2020

@SanfordWhiteman, I have no idea if I was working in my sleep or not, but it looks like I woke up to the page working as I was hoping for. Very odd. Thanks so much for your offer to help.

Danny_Tran5 · ‎10-20-2020

@SanfordWhiteman, I tried my best to figure out how to incorporate this solution into a two column form, but I just can't figure out how to apply this to some of our lengthier forms with multiple columns. Are there adjustments to the FormPlus tag that I need to make? Sorry to bug you about this.

Danny_Tran5 · ‎10-08-2020

@SanfordWhiteman, so I actually have run into an issue. Everything is working smoothly except I've noticed that the form stays hidden in editing mode. It wouldn't be an issue for our MOPs team to handle, but I can see it being a problem for Program Managers to deal with. Can you provide some guidance on how to disable the 'hidden' attribute in the Editing View? Actually not a huge deal... I'll just request that they use the form selector in the Elements section. Thanks again!

Danny_Tran5 · ‎10-06-2020

Hi Sandford, hope all has been well for you. We recently got FormComplete and I wanted to implement this wonderful solution you've posted here. However, after putting everything together it looks like we've lost visibility to the entire form. I'm seeing this issue here in the developer tool: Uncaught ReferenceError: MktoForms2 is not defined I realized I was supposed to insert the js after the form embed. This resolved the issue. Great stuff as usual, Sanford. I truly appreciate all the awesome posts on your blog and on this community. Thank you.

Danny_Tran5 · ‎03-05-2020

I think companies like DiscOrg have policies in place to safeguard you. Might want to fact-check and reach out to your CSAM there though. In regards to technical issues - I don't think you'll run into anything other than maybe a few failures for sloppy formatting of data.

Danny_Tran5 · ‎02-11-2020

@Amy_Goldfine I'm stuck at 'Step 4: Add the Slack Email app'. I don't see the options that you listed. Do you need to have a certain permission set in Slack in order to get to this menu option? Thanks in advanced~

Danny_Tran5 · ‎06-13-2019

Thanks for this, Sanford. As always your help is ultra appreciated.

Danny_Tran5 · ‎06-12-2019

Several years later, I am also wondering about this.

Danny_Tran5 · ‎05-02-2019

Ohhhh. Thanks so much for the insight, the graph makes a lot more sense now.

Danny_Tran5 · ‎05-02-2019

Hi Grace - I fouled out on this one. It looks like I'm not able to edit and change it to a question.

Danny_Tran5 · ‎05-02-2019

Hi all, How do I read this chart in our engagement programs? What is considered an engagement? Is it any interaction with the email within a stream? Also how could engagement be so flat over time? Why is it that weekly engagement stays around 13 or 14, but sent is 0. Thanks so much for any insight you provide. Danny T.

Danny_Tran5 · ‎05-01-2019

Hi all, We've been having this error pop up in our Marketo instance after completing the Marketo-AdWords integration. OfflineConversionError.UNAUTHORIZED_USER Here's Marketo's comment on the matter: OfflineConversionError.UNAUTHORIZED_USER - this error means this gclid (the ad it posted) did not come from that account. It won't allow you to upload conversions for a different customer that you don't manage. Google's comment is not worth posting. Has anyone had a similar occurrence? Is it that we have had an offline conversion for a person who has interacted with an ad of ours, but from an AdWords account not linked to the one that is linked to our Marketo integration? Any insight would greatly be appreciated. Thanks, Danny T.

Danny_Tran5 · ‎01-29-2019

Thanks for the suggestions. I think I will start from scratch on this new template I'm using and utilize Bootstrap 4.0. Have you ever had luck with the flex properties in Marketo landing pages? I was wondering if there might be a limitation of some sort that is stripping away potential code necessary for flex. I've been discovering some strange behaviors as I refresh our companies landing pages. Thanks again, Dave. Your insights are always very much appreciated.

Danny_Tran5 · ‎01-24-2019

Hi there, Does anyone here have sure-shot ways to make columns equal heights within landing pages? We're using bootstrap for our pages, and I tried using the flex property but something isn't functioning properly. I tried a few other methods as well but none of them appear to be working. The top part of this image is where I'm at with my LP. I'm trying to achieve the bottom portion. Any insight would be greatly appreciated. Here's what I'm working with so far. Open to utilizing methods outside of bootstrap as well. Here's my sample page https://info.chargepoint.com/Offer-LP---Tiles.html The CSS I'm using .box { display: -webkit-flex; display: -ms-flexbox; display: flex; overflow: hidden; } .box .column { flex: 1; } Here's the HTML <div class="webContainer box"> <div class="row"> <div class="col-sm-3 webElement column"> <div id="webImg1" class="mktoText webCopy" mktoName="webinar1"> <img class="img-responsive webImg" src="https://info.chargepoint.com/rs/079-WYC-990/images/720x500_Placeholder.jpg" /> <p class="webText">This will be content for webinar 1. Here is more stuff to put in and see how it looks with a full paragraph. Hopefully this is good.</p> </div> </div> <div class="col-sm-3 webElement column"> <div id="webImg2" class="mktoText webCopy" mktoName="webinar2"> <img class="img-responsive webImg" src="https://info.chargepoint.com/rs/079-WYC-990/images/720x500_Placeholder.jpg" /> <p class="webText">This will be content for webinar 1. Here is more stuff to put in and see how it looks with a full paragraph. Hopefully this is good.</p> </div> </div> <div class="col-sm-3 webElement column"> <div id="webImg3" class="mktoText webCopy" mktoName="webinar3"> <img class="img-responsive webImg" src="https://info.chargepoint.com/rs/079-WYC-990/images/720x500_Placeholder.jpg" /> <p class="webText">This will be content for webinar 1. Here is more stuff to put in and see how it looks with a full paragraph. Hopefully this is good.</p> </div> </div> <div class="col-sm-3 webElement column"> <div id="webImg4" class="mktoText webCopy" mktoName="webinar4"> <img class="img-responsive webImg" src="https://info.chargepoint.com/rs/079-WYC-990/images/720x500_Placeholder.jpg" /> <p class="webText">This will be content for webinar 1. Here is more stuff to put in and see how it looks with a full paragraph. Hopefully this is good.</p> </div> </div> </div> </div> f https://info.chargepoint.com/Offer-LP---Tiles.html fffffffffffff

Danny_Tran5 · ‎01-14-2019

Dave this is very insightful. I really appreciate the info and suggestions here. Now that you've confirmed that editable areas don't update without the workaround, I'll stop procrastinating on using a smarter solution like snippets/tokens. Thanks!

Danny_Tran5 · ‎01-11-2019

Hi Dave Roberts, I'm not trying to hijack Makiko's post, but I've noticed some strange behavior with the landing page templates and how edits made to them don't reflect within re-approved pages within the Marketing Activities section. For instance, if I change the year of this area from 2018 to 2019 <div class="col-md-6 pull-left" > <div id="link-footer" class="mktoText" mktoName="Footer copyright"> <p style="font-size: 14px;" class="copyright"><a href=" https://www.chargepoint.com/legal/ ">Legal</a> | <a href=" https://www.chargepoint.com/privacy/ ">Privacy Policy</a></p> <p style="font-size: 14px;" >Copyright © 2019 ChargePoint, Inc. All rights reserved.</p> </div> </div> and then re-approve landing pages utilizing this template. The year will still show as 2018. However if I make this minor adjustment to the id of the parent div tag <div class="col-md-6 pull-left" > <div id="link-footerv2" class="mktoText" mktoName="Footer copyright"> <p style="font-size: 14px;" class="copyright"><a href=" https://www.chargepoint.com/legal/ ">Legal</a> | <a href=" https://www.chargepoint.com/privacy/ ">Privacy Policy</a></p> <p style="font-size: 14px;" >Copyright © 2019 ChargePoint, Inc. All rights reserved.</p> </div> </div> add a seeming pointless "v2" to the "link-footer" id. It will update the year value in the re-approved pages. I've checked the style sheets and there's nothing that should dictate the actual content of the pages. Any advice would be greatly appreciated. Thanks!

Danny_Tran5 · ‎01-10-2019

Hi Makiko Hultz - Did you ever find a solution to your issue? I'm experiencing something similar and was hoping you could shed some light on the matter. Thanks.

Danny_Tran5 · ‎12-13-2018

Hi Floyd - Thanks for the insight. I really appreciate it. I like your idea of pushing them into the lifecycle on partition change.

Danny_Tran5 · ‎12-12-2018

Hi everyone, We're currently using one partition in our Marketo instance that separates b2b and b2c records. We treat the two types of records very differently and so our lead lifecycle applies to one and not the other. There are key activities that move records from b2c partition to b2b, which at that point we'd like the lifecycle and other operational processes to take effect on the record. My question is, would there be a race condition where the change of partition might happen after processes in the lifecycle are triggered? I looked in this document, How Campaign Processing Works but didn't see anything about partition changes. Any insight is appreciated. Thanks, Danny T.

Danny_Tran5 · ‎11-29-2018

Sorry about that. You are always a great help. I'll be sure to use the right type of post next time.

Danny_Tran5 · ‎11-29-2018

I didn't post this as a question, so I don't see the ability to mark your response as the Correct Answer. Do you know if there's a way to edit this discussion to mark it as a question?

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Date Registered	‎04-17-2018 07:41 AM
Date Last Visited	Thursday
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