Ande_Kempf4

Level 5 - Champion Alumni

Joined the community 30-03-2015

Level 5 - Champion Alumni

Senior Client Services Manager

St. Louis, MO

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Marketo Sync Changing Lead Information

by Ande_Kempf4 08-21-2015

To my knowledge "Marketo Sync" in Salesforce is updating lead information based off a leads most recent form fill on a Marketo form.While I can see that updating the user information based on what the user provides is good - I frequently run into situations where a sales rep has reached out to a lea...

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Re: ON24 On Demand Webinar Setup

by Ande_Kempf4 08-05-2015

Thanks Jenn! Right after I posted my question i found an article changing this.

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1270 1 0
Re: ON24 On Demand Webinar Setup

by Ande_Kempf4 08-05-2015

Hi again! So we just had our first ON24 webcast yesterday (whew). All of the statuses synced over just fine (thank you for your help!) The only issues I am running into now is that when I sync the attended status over to our CRM the next morning it overrides the attended on-demand statues that are s...

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Re: Invalid e-mail clean-up: Avoid bi-directional sync

by Ande_Kempf4 08-04-2015

Thanks Phillip Wild!

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2932 1 0
Re: Invalid e-mail clean-up: Avoid bi-directional sync

by Ande_Kempf4 08-04-2015

Thanks Phillip Wild. Is that an on-going trigger campaign that collects the invalid emails? If so, do you have time frame set on the campaign?

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2932 0 2
Re: Invalid e-mail clean-up: Avoid bi-directional sync

by Ande_Kempf4 07-30-2015

Hi Madhu Gulati,Thank you for your response! Did you ever change your sharing rules at all for your sync user in Salesforce to avoid syncing the removed lead back into Marketo?

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2932 0 1
Invalid e-mail clean-up: Avoid bi-directional sync

by Ande_Kempf4 07-30-2015

How would I go about deleting invalid emails from Marketo (not CRM) without the bi-directional sync pushing them back into Marketo?Right now I have built a smart list with this...smart list:Then I built a smart campaign that looks like this:Smart List:Flow:

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Re: On24 not passing field values.

by Ande_Kempf4 07-29-2015

Hi Adam - what did you guys end up doing for the sync issue? Did you turn off the ON24 registration page?

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Re: Workflow for Removing Hard Bounces (Marketo-Salesforce)

by Ande_Kempf4 07-22-2015

Thanks Kristen Carmean & Charlie Liang for your responses. How we would stop Salesforce from syncing the removed hard bounces back into Marketo?

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Re: ON24 On Demand Webinar Setup

by Ande_Kempf4 07-21-2015

Thanks for posting this Audrey Van Norman! We are now using ON24 and have many questions about the best practices regarding syncing on-demand views. Can you explain what you mean by "initial status for be set to Registered?" / would you mind sharing what your smart campaign looked like to sync the ...

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