Carl_Delafonta2

Carl_Delafonta2
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Date Last Visited
‎10-19-2023 04:35 PM
Level 3
Joined the community 03-11-2016
Rank Icon Level 3
Director, Consulting Services
Sherbrooke
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  • Re: Problem with Lead.First Name Token in an email Preheader
    by Carl_Delafonta2 name dot 04-20-2017

    Hi Sanford,I have seen some cases where the wrong lead first name was part of the email send, but also some cases where the wrong first name was not part of the email send. However, in all cases, the wrong lead first name was from a lead in our database.

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    6256 1 0
  • Re: Problem with Lead.First Name Token in an email Preheader
    by Carl_Delafonta2 name dot 04-19-2017

    Hi Sanford,In my exemple, it was ''bj'' but the name changes once in a while. I had the issue with other first names as well. But yes, all the first names that I have seen so far where from leads in our database.The issue is not happening for just one email but many emails that we are sending. I hav...

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    Discussions
    6869 1 20
  • Re: Problem with Lead.First Name Token in an email Preheader
    by Carl_Delafonta2 name dot 04-19-2017

    Hi Michel,Thank you for your response. I didn't know about this. I just moved it to the products section. My preheader is set using Marketo build-in feature in email 2.0. I still haven't figured out why the issue is happening once in a while. Do you have any ideas ?Thank you!Carl

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  • Problem with Lead.First Name Token in an email Preheader
    by Carl_Delafonta2 name dot 04-13-2017 quickview

    Hello,I am recently having some issues with the Lead.First Name Token when using it in an email preheader. I am using the token as follow : Hello {{lead.First Name:default=}}The token is used in both the preheader and in the body of the email. In the email preheader, I saw some cases where the first...

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    Discussions
    9567 1 33
  • New values don't appear in a form
    by Carl_Delafonta2 name dot 11-11-2016 quickview

    Hello,I have added some new values for a field in one of my form. After approving both, the form and the landing page, I don't see the new values in the form on the live page. I have try to empty my cache. Has anyone had this problem before ? Any solutions ? Thank you!

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Public Statistics
Date Registered ‎11-03-2016 01:34 PM
Date Last Visited ‎10-19-2023 04:35 PM
Total Messages Posted 28
Likes Received 15
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