Hi,
We have the Marketo/Zoom integration set up through LaunchPoint and have referenced the below resources to try and get this up and running:
https://docs.marketo.com/display/public/DOCS/Create+an+Event+with+Zoom
https://support.zoom.us/hc/en-us/articles/207267346-Setting-Up-Zoom-for-Marketo
All documentation seems to be outdated and/or incomplete. Through LaunchPoint we have no problem setting up the event and pushing registrations from Marketo --> Zoom. Our issue is with getting the attendance information to flow back from Zoom --> Marketo.
Attendance information in Zoom:
What comes through in Marketo program:
In this example 'Suzanne' attended the webinar but 'Sami' did not. What happens in Marketo is that both appear as a no-show and a ghost contact is create with no name or email address as the attended.
Has anyone else experienced this? Or, do you have a set of complete instructions on all flow actions that need to be included in our program to get the correct information to come through?
Thanks in advance for any help you can provide.
Suzanne
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