Level 3
Joined the community 31-08-2015
Level 3
Marketing Technology Project Manager
Colorado, USA
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Madeline_Trott1
08-31-2017
Hey Brienne,If you are trying to import your lead scoring programs that you've built from one instance to another (Sandbox to production) then you need to make sure the fields exist in the instance you are trying to import the program to.
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Scenario: Initially someone signs up for emails with the email "bob.smith@email.com" but when that same person unsubscribes they use a different email in Marketo's eyes (for example: bob_smith@email.com" We know it is the same person/email but Marketo recognizes it as two different emails and peopl...
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