Erek_Bond

Erek_Bond · ‎01-03-2020

Fantastic. Thank you very much for the reply, Sanford. I wanted to make sure I understood so I could respond to the request I received. Looking forward to the blog post. Enjoy your time away!

Erek_Bond · ‎01-03-2020

I received a request today from my digital marketing team to set this up as well, which led me to this thread. If I'm understanding correctly, the webhook-compatible API gateway is neither a Google or a Marketo service, it is something separate. So to get this set up I need something more than Google and Marketo, like Zapier? How else might I go about this, in general terms so I can figure out where to go?

Erek_Bond · ‎03-13-2019

Thanks again Sanford!

Erek_Bond · ‎03-12-2019

I think we've fixed this. I don't know too much about JS, but with the help of the web developer on my team we found a tag that seems to have been the culprit. It was added by a consulting agency to which our search marketing team had given GTM access. It was to track Marketo form submission on their end (for their SEM landing pages). We're going to need to tighten that up a bit. Thanks a ton for your help Sanford!

Erek_Bond · ‎03-12-2019

I'm needing to get in touch with the web developer on my team as I don't have GTM access. I sincerely appreciate your help to this point. Once I can look into it with my web developer (shouldn't be too long) I will post what we've found out.

Erek_Bond · ‎03-12-2019

Yes. I've done that exact thing several times this afternoon while troubleshooting. I think it is something added through Google Tag Manager because the page template wasn't updated anytime near when we started experiencing this error. I'm not sure how to narrow it down from there.

Erek_Bond · ‎03-12-2019

I think Chrome and Safari have been the most consistent, though.

Erek_Bond · ‎03-12-2019

I've tested it in Chrome, Firefox, and Edge on Windows 10. Other people have tested it on Safari on a Mac (not sure what OS version). It's pretty consistently reproduced on all of these.

Erek_Bond · ‎03-12-2019

Thanks for the response, Sanford. I always look for what you have to say in this forum. I did a bit of searching, but I didn't quite know what to search for. Any tips? About the URL, I wasn't quite sure if it was a good idea and I've seen people be chastised for posting URLs, but if you are willing to look, this is a page I've set up exclusively for testing this issue (the page content is from another program, but it is not connected to that program). Making Customer Experience a Competitive Differentiator | NICE inContact

Erek_Bond · ‎03-12-2019

Hi, I'm having a really strange issue and I'm hoping somebody here can give me some ideas as to what the problem might be and how to fix it. Our landing pages are not always advancing people to the thank you landing page when the form is submitted. The landing page refreshes, but the URL has all the form fields appended to the end of it like below (I've removed the page URL and edited the values): ?FirstName=Erek&LastName=Bond&Email=erek.bond%40emaildomain.com&Phone=555-555-5555&Company=Company+Name&Country=United+States&State=UT&Attribution_User_ID__c=&Attribution_Source__c=direct&Attribution_Medium__c=none&Attribution_Keyword__c=not+provided&Attribution_Content__c=&Attribution_Campaign__c=&Attribution_Original_Source__c=direct&Attribution_Original_Medium__c=none&Attribution_Original_Keyword__c=not+provided&utm_source_original__c=&utm_medium_original__c=&utm_campaign_original__c=&utm_content_original__c=&uTMCategoryOriginal=&Call_to_Action__c=&Opt_In__c=&Double_Opt_In__c=&emailOptIn=yes&formid=0000&lpId=00000&subId=000&munchkinId=000-ABC-000&lpurl=%2F%2Fget.websitedomain.com%2FTpath%3Fcr%3D%7Bcreative%7D%26kw%3D%7Bkeyword%7D&followupLpId=00000&cr=&kw=&q= It seems that the form does submit the information which is good, but the TYLP is pretty important to the user experience (especially when there is a downloadable asset on the TYLP). This doesn't happen all the time, and it only happens when somebody has submitted a form previously (which indicates it might be a cookie issue). Has anybody ever seen or heard of anything like this?

Erek_Bond · ‎12-05-2018

I realize this is off the original topic, but what suggestions do you have for storing the activity log offline?

Erek_Bond · ‎08-20-2018

My plan when I made the original post was to figure out the auto-increment and then use a formula field with the Excel webhook to pass the incremental number through a formula like MOD(VALUE(Lead_Number__c), 11), where 11 is the number of people I want to have in the round-robin. That's pretty much how SFDC does it, so I figured I'd try to replicate it if possible. I no longer think that will work. Do you know of any webhook services that would help with my end goal?

Erek_Bond · ‎08-20-2018

I was referring to the bottom of the original post in this thread: Using Formulas in Marketo I was a bit hasty as I guess formula fields cannot be used in smart campaigns? That seems a bit ridiculous, but I guess I'm back to square one now.

Erek_Bond · ‎08-20-2018

I had read up a little on formula fields and being able to work with Excel formulas. If we had an auto-incrementing number, we would divide that by the number of people we are wanting in the round-robin, and take the remainder to use in assigning the leads. Do you have any suggestions on external services?

Erek_Bond · ‎08-20-2018

The simple answer is that getting anything done in SFDC is very difficult in our organization, and once it is done my team has little-to-no control over it. This is more of a specialized or limited assignment program dealing specifically with SFDC contacts, and as far as I know there are no contact assignment rules in SFDC. Do you have any suggestions how this could be accomplished in SFDC? I'd definitely consider that route at this point.

Erek_Bond · ‎08-20-2018

Yep, I'm familiar with the round-robin distribution. Our lead assignment rules in SFDC work on that concept. I think I figured out how to do that through a webhook, and was just needing to figure out the starting point of assigning the number that everything is based on. In SFDC there is a field that has an Auto Number data type, don't have anything like that in Marketo.

Erek_Bond · ‎08-20-2018

I'm looking to assign a sequential number to records that pass through a smart campaign. The use case is that we want SFDC contact records that meet certain criteria to be reassigned to our sales development team. To distribute these evenly throughout the team, we would use this number. Is there a way to do this, or a better way to do this that I am not thinking of? Any help is appreciated. I can provide more details if needed, but I want to keep this higher level initially in order to encourage ideas I might not have considered.

Erek_Bond · ‎08-07-2018

Thanks for the post. I just did this exact same thing. Considering this post is almost a year-and-a-half old now, I just wish there was a better answer. I think it would be convenient to create the subscription on the "member of smart campaign" (with the ability to manage the subscription in the subscriptions list) without needing to create a whole other smart list. If it is a bug, I wish it is a bug that Marketo builds on rather than removes.

Erek_Bond · ‎04-06-2018

Hi Sanford, I appreciate the ingenuity you bring to the forum. I read this thread and your blog post. I'm working with a smart list, trying to add some spaces. Will this only work if I open the smart list on my machine in Firefox, or once I add spaces on the wire does it work for anybody who opens the smart list? I'll admit I'm not as familiar with "on the wire," so I'm hoping that means the changes are stored in Marketo so it works for all users.

Erek_Bond · ‎09-05-2017

Thanks for the reply, Blane. I figured it out this morning. The issue was the integration user we set up for GTW needed to be added as an organizer for each webinar. We have multiple users setting up multiple webinars in GTW. Marketing Operations does not create the webinar in our process, that responsibility lies with the marketing manager that owns the webinar. The documentation was clear that the integration user needed to be an admin, but I didn't see anywhere where it said that the user needed to be added as an organizer for each webinar. I suppose it may have been implied, but it wasn't something we had to do with our previous MAP.

Erek_Bond · ‎08-30-2017

I did go to docs.marketo.com. That's how I set it up in the first place. There are also already other webinars in our GTW that I need to sync to. You've basically stated everything I've already done. This is where I am now, my question is what do I do from here? None of my webinars are showing up in the event dropdown in event settings.

Erek_Bond · ‎08-30-2017

Hi, My company is new to Marketo. We are working on setting up some integrations right now. Yesterday I added GoToWebinar as a LaunchPoint service. Today when I try to add a webinar to a program, the only option I have is Sample Webinar. There are other webinars in our GTW account. I read on the docs site that it could take 48 hours to sync data. Is that what is happening here, or could there be another issue? I don't want to just sit on my hands waiting for a sync if there is another problem. Any help is appreciated.

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Date Registered	‎06-20-2017 02:29 PM
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