John_M

Marketo Employee

Joined the community 16-01-2014

Marketo Employee

Field Engineer

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Re: Has anyone initially setup Dell Boomi

by John_M 12-09-2015

Hi JimCan you show us- the jSON response profile - mine looks like this- the full URL of the HTTP connector call - mine looks like this - the operation looks like this top line that's cut off is... "identity/oauth/token?grant_type=client_credentials&client_id="looks like you have the right re...

Discussions

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Re: The Unintended Consequences of Duplicates in Marketo

by John_M 12-02-2015

Hi Rachel Egan Well two things (and I'd probably recommend posting this in the discussion area for the benefit of the whole community)1. We have a service offering called "Easy Merge" in which we merge duplicates in Marketo and Salesforce [Merging Duplicates Part II : Easy Merge ] which I highly re...

Blogs

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The Unintended Consequences of Duplicates in Marketo

by John_M 12-02-2015

Many thanks to Jep Castelein who pulled much of this information together and tested it.The best practice within Marketo is to work toward having no duplicate leads , but there are times this happens, especially since Marketo treats SalesForce and Microsoft Dynamics as the source of truth. Duplicate...

Blogs

9367 22 8
Merging Duplicates in SalesForce, CRM or Marketo... What's the deal?

by John_M 11-09-2015

There is some confusion over what happens when leads are merged manually in CRM, SFDC, or Marketo. This guide provides some explanation and clarification on that topic... and some useful pointers to documentation in the product.To summarize...If two duplicate Leads or Contacts are synched to SFDC, i...

Blogs

2254 5 1
Timezones and the SOAP API

by John_M 11-09-2015

We often get questions on DateTime fields in the SOAP api, and how Marketo handles them (yes, this applies only to SOAP).So, rule #1. Always use W3c formatted dates. What's that, you ask? I'm glad you asked.. here are the details on Date and Time Formats Timezone (U.S. Pacific): 2015-11-09T16:19...

Blogs

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Re: RTP Recommendation Bar

by John_M 10-28-2015

Kristen Carmean is right on here. You have move compelling visual options with the Rich Content Recommendation Engine, but the options for the standard (classic?) CRE are limited, and described here Enabling the Content Recommendation Bar - Marketo Docs - Product Docs.This is definitely something o...

Discussions

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Re: Update SFDC custom object with REST

by John_M 10-22-2015

+ 1. In Marketo, Your SalesForce custom objects are read only. You can't update them with the custom object marketo REST API as far as I'm aware.

Discussions

2397 0 0
Re: Integrate Custom Objects in Marketo

by John_M 10-14-2015

Im told it should be sometime in the second half of 2016, although I cannot guarantee that as timelines are subject to change. It is on the roadmap though.

Discussions

3081 2 2
Re: Integrate Custom Objects in Marketo

by John_M 10-14-2015

Yep, you're right. That one is *currently* not available. The alternative is to use a scheduled campaign and check time ranges. "has an Onboarding in the past 6 hours", etc. Imperfect, but not horrible. There has at times been talk of the change trigger, I'll check on the status of that.

Discussions

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Re: Why can't the API find my folders?

by John_M 10-14-2015

I wrote a blog to summarize what Kristen is talking about here. Using the Asset API to access Programs

Discussions

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