Devraj_Grewal

Calvin,I would navigate to Admin > Tags > Channel and locate the channel this program is using. From there you can see if there are multiple statuses that are successes, rather than just one for "Clicked".

Suren,An engagement stream will not send out the same email asset within the same stream to the same person more than once. So if these people are still in the stream and the cadence hits, they will receive the first new email in top-down order.

Rob,Double check the Campaign Inspector and search the term "delete". Make sure you have this filtered for all campaign types (including batch and trigger).

Clara,That's a good improvement, but not a considerable adjustment compared to your average that I would classify as unusual. If this was a 15% jump, then I would look into what you have been doing and to keep going with it. Realistically I imagine it must have had to do with who and what you were s...

Tim,There are many explanations for this:- Not all clicks necessarily go to a landing page so you may have many more clicks than landing page visits- More likely, it is concerning a link scanner that is "clicking" the link in the email but not necessarily "visiting" the landing page. These fake "cli...

Sarah,So the batch campaign will run once and have no recurrence? If so, all members will be added in once and go through the flow as expected. They will remain in the flow unless you use the "Remove from flow" step or they complete all flow steps. just place another filter in the smart campaign's s...

Rachel,What you can do is instead of having many campaigns routing leads, you can have a single campaign flow performing this. The other campaign can then request the campaign. This allows you to only have to edit one campaign.For example, if you had 3 smart campaigns routing leads:SC 1:Flow: Sync P...

Stepan,Do you mean they want to be able to pause a specific person in an engagement program? Or pause the entire engagement program for everyone?If they would like to pause a specific person, this is certainly possible. You are going to create a smart campaign with the smart list trigger of "Campaig...

Malik,It is best practice to create new fields in the CRM first, since they will auto-sync over to Marketo. If you create them on the Marketo side, then you will need to create another field in SFDC and manually map them together. However, if the field does not need to be accessible in SFDC, then yo...

Yes, definitely want to include that filter as well.