Level 10 - Champion Alumni
Joined the community 06-02-2015
Level 10 - Champion Alumni
San Francisco Bay Area
Marketing Operations Manager
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Trevor,Regardless if they do not qualify for the requested campaign, the "campaign was requested" flow step activity will still initiate. The issue is that it has not even been req...
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Marisa,Correct, if the click and open activity is from a bot or a human, it will still show in the activity log and an email report. What I would recommend is using "member of smar...
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My guess then is that this wait step may have changed duration. Note that when a wait step's duration is changed or removed altogether, those in the wait step will still wait the o...
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Lisa,In the HTML version of the email, search "font". More than likely there is a separate <font> tag around the link that is something other than Arial.
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Those people may have qualified for the smart campaign on June 15th, but what is the date that they all received that step #2 email and subsequently entered the 30 day wait? You ca...
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Sari,Please move this discussion to Products for a more prompt response.If all members of the smart campaign are in the wait step between the emails, just remove the second send e...
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Vipula,Adding these people into a static list is fine. I would make sure though that nothing is going to trigger a "Sync to SFDC" flow. So I would test the import first with a hand...
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Alright so if the request campaign didn't fire at all no one has come to that step yet and all people are still in the wait step. I would double check the date that everyone went t...
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Gary,What you can first do is look at the results tab for the first smart campaign to make sure the "Request Campaign" step did initiate. If so, then run a smart list with these tw...
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Zoheb,You cannot see who is in the wait step, but you can vote for this idea here: Also you cannot move leads to another flow step manually, you will have to use the remove from f...
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