Using the trigger "data value changed" will still work if the change was in SFDC. I just mean I do not believe the "data value changed" will be logged in the activity history unles...
Jordan,The smart list trigger should be "lead is created" (source: salesforce.com) along with another filter of "call type is: web inquiry or direct call". The flow step would be "...
Jennifer, make sure you also include a filter of "was sent email: in past 180 days". You want to make sure those that haven't opened in the past 180 days were even sent an email in...
Kim, you would still use the score flow step regardless, but with tokening, instead of entering "+2", you would insert the campaign folder or program-level token. I prefer tokening...
As far as I am aware, there is no way to accurately determine an open if the email is "text-only". I believe if it is html without images, it should still ask the recipient to down...
Jennifer, a "click" in an email does not necessarily mean the recipient "opened" the email. In order to "open" the email, the recipient must download the images. It is possible to ...
Elizabeth,You can modify the smart campaign at any time, you just change the wait step in the flow. Something to note, once changed from "15 days" to "14 days", anyone in the flow ...