Kana_Lai

Kana_Lai

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Date Last Visited
‎01-28-2020 02:05 AM
Level 3
Joined the community 26-03-2018
Rank Icon Level 3
United States
  • Re: Invalid Emails

    Hi Sanford,It looks like the first email was delivered fine for these records, but somehow bounced as a category 2 during the second email. We didn't receive any "no longer with company" auto responders for these either. What could possibly cause this?

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  • Invalid Emails

    Hi!I set up a smart list for each email send for invalid emails (hard bounce category 2) and have come across this scenario:We have an imported list (and suppress marketing suspended records) that we email an event invite to and get back X amount of invalid emails. I have triple checked that those e...

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  • Re: Email display issues on Outlook App on iPhone XS

    Oh weird, I did a quick find all and didn't get any without a space in my code. Looks like some odd glitch in the forum tool because I tried to re-paste my code and then manually add in the space but it just disappears after I update my post.

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  • Re: Email display issues on Outlook App on iPhone XS

    Oh yes, of course. It's all in.

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  • Re: Email display issues on Outlook App on iPhone XS

    Sorry, I didn't know how to do that before. Does it look better now?

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  • Email display issues on Outlook App on iPhone XS

    Hi!I'm running into an email display issue with the Outlook App on the iPhone XS. Other versions of iPhone seem to display it fine. Incorrect:Correct:As you can see, the footer seems to be covering almost everything under the hero and main title. Code: ...

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  • Re: Munchkin Code in Shopify?

    Is that something that needs to happen? The munchkin code can't track a lead's web page activity until after they fill out a form or click an email link? Even when they're already in our Marketo database (most of which are probably synced from our CRM)?I found a lead that placed an order after I imp...

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  • Re: Munchkin Code in Shopify?

    Okay, so that worked. Would you happen to know why I couldn't see any store.goengineer.com activities when I looked at the customers who made a purchase today though? Some have been in our system for over a year and made a purchase hours ago, so I don't think it's some sort of time delay?

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  • Re: Munchkin Code in Shopify?

    I tried looking at customers that just placed an order today that were already in our Marketo database, but nothing from shopify shows up in their activity log. Maybe this is actually a tech support issue?

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  • Re: Munchkin Code in Shopify?

    Our main website is www.goengineer.com.We sell Solidworks products but we don't have tracking on their site.

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Public Statistics
Date Registered ‎03-26-2018 11:23 AM
Date Last Visited ‎01-28-2020 02:05 AM
Total Messages Posted 43
Likes Received 4